Specialist Business Analysis - Toronto, Canada - Canadian National Railway

Canadian National Railway

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

At CN, we work together to move our company—and North America—forward.

Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion.

From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad, ensuring our operations run optimally and safely and our employees can focus on value-added tasks.

You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM.

The careers we offer are meaningful because the work we do matters. Join us

Job Summary

The Specialist Business Analysis is responsible for identifying, eliciting, analyzing, specifying, and validating the business needs of users throughout CN and for specific projects or initiatives.

The Specialist acts as a liaison between the I&T groups (architecture, design, delivery, quality assurance, project management) and the business and translates needs into detailed stakeholder requirements/user stories, which the Specialist will follow through the project life cycle.

This specific role is to support the Safety, Environment and Regulatory portfolio and will be closely aligned with projects and products within this vertical.

Main Responsibilities

Gathering and Managing Business Needs

Plan business analysis activities for projects/initiatives
Specify project requirements and analyze project requirement relationships (affinity diagrams, fishbone, feasibility analysis, etc.), maintain traceability of requirement changes and establish their priority
Organize and facilitate workshops, interviews and meetings, while being mindful of the impact of organizational changes
Create and validate current and future processes with business partners
Map business processes and roles to activities (workflow diagrams, responsible, accountable, consulting, informed matrix [RACI], etc.) following CN's classification standards
Analyze processes to identify business opportunities
Elicit and document business requirements from internal and external partners (requirements traceability matrix (RTMs), user stories, use cases, etc.)
Analyze, synthesize, document, explain and communicate business information to technical teams and vice versa
Understand solution gaps and communicate the impacts to the business
Support the business in program increment/product backlog prioritization and in testing activities

Cross Project Integration

Lead crossfunctional collaboration with other projects or programs to validate business needs
Understand crossproject dependencies to align project deliverables

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Coach

Coach project team members on the delivery approach (Agile hybrid methodology) and business analysis concepts (process mapping, user stories, acceptance criteria, etc.)
Share business and expertise knowledge with project team members and with the business analysts community

Business Analysis Practice Development

Work closely with the Business Analysis colleagues and other I&T stakeholders on the continuous improvement of the business analysis framework and toolkit

Working Conditions
The Specialist may be required to travel occasionally in North America.

Experience
Relevant Work Experience

Minimum 5 years of relevant work experience
Minimum 5 years of experience in business analysis and processes
Experience with Lean Six Sigma and Agile methodologies
Experience with process mapping
Experience in project management methodology
Experience with Safety systems/platforms/solution vendors; such as Enablon*
Education/Certification/Designation
Bachelor's degree in Business Administration/Information Systems, Computer Science, Computer Engineering or equivalent degree and experience

IIBA Certification

Lean Six Sigma Green Belt
Scrum Master Certification
Any designation for these above would be considered as an asset

Competencies

Inspires others with impactful communications and adapts to the audience through speech and writing
Applies analytical thinking
Innovates through problem solving
Knows the business and stays current with industry trends to elevate expertise and work
Demonstrates organizational abilities
Collaborates with key internal stakeholders to enable higher productivity
Works independently with little supervision
Leverages feedback and coaching to improve performance

Technical Skills/Knowledge

Facilitation techniques
SMART Requirements
Requirements Traceability Matrix (RTM)
RACI Charts
User Story/Acceptance Criteria
Process mapping
Iterative Agile methodology

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About CN
CN is a world-class transportation leader and trade-enabler.

Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year.

As the