User Support Technician - Stellarton, Canada - WEARWELL GARMENTS LIMITED
Description
Education:
- Expérience:
Education:
- Secondary (high) school graduation certificate
Tasks:
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
Supervision:
- No supervision responsibility
Computer and technology knowledge:
- Internet
- HTML editing software
- Web service design
- MS Office
- MS Windows
Experience:
- 2 years to less than 3 years
Health benefits:
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
Financial benefits:
- Group insurance benefits
- Life insurance
Other benefits:
- Free parking available
- Other benefits
- Paid time off (volunteering or personal days)
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 40 hours per week
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