Client Service Specialist, Community Services - Bloodvein, MB, Canada - Southeast Child & Family Services

Description

JOB TITLE SERVICE ASSISTANT – Bloodvein, Berens River COMPETITION # R; NATIONAL OCCUPATION CODE 42201POSITION TYPE PERMANENT, FULL-TIME Under the direct supervision of the Supervisor, the Service Assistant will be assigned specific tasks related to the development and implementation of a case plan involving children and families.

The Service Assistant will be assigned specific duties to ensure that all parts of the case plan are carried out as per Southeast Child & Family Services Agency Standards.

RESPONSIBILITIES:
Provide updates and input on case plans to be included in transfer summaries, children in care forms, and closing summaries
Provide written documentation to all case related activities including, but not limited to; transportation; school contacts; home visits; oversee family visits (supervised/ unsupervised);
Working in a role that is supportive and cooperative with the Bloodvein River City Unit A, Bloodvein River City Unit B, and Community team supporting Direct Service workers
Ability to work independently and take direction from various case workers and collaterals regarding best practices for children and families
Ability to calmly and appropriately resolve conflicts that may occur within the job
Working cooperatively with community collaterals and resources
Supporting staff, clients, and care givers in their various roles
Other duties as assigned


QUALIFICATIONS:
Grade 12/equivalent and/or relevant post-secondary education (a combination of equivalent training and/or experience will be considered)

Demonstrated working knowledge of and familiarity with:
Indigenous culture and an understanding of the rural cultural environment
The Child and Family Services Act; The Adoption Act; An Act respecting First Nations, Inuit and Métis children, youth, and families; Indigenous child welfare practices; First Nations history; and colonization
Ability to work independently and as part of a multi-disciplinary team
Strong communication skills (i.e., oral, written and listening)
Demonstrated ability to support frontline workers by means of:

Completing first-draft submissions for CFSIS-related documentation
Tracking of case work (including face to face, transportation, etc.) related to children, families, and collaterals
Managing timelines
Receiving, documenting and following-up phone conversations relative to case work
Ensuring that all filing and bring-forward dates are managed with proficiency
Other office-related duties (i.e., photocopying, faxing, emailing, etc.)
Proficiency with MS Office (i.e., Word, Excel, Outlook and Teams)
Valid driver's license and use of a personal vehicle
A satisfactory Criminal Record Search, Child Abuse Registry Check and Prior Contact Check
Please send a resume and cover letter to . This job advertisement has been provided by an external employer/partner. (CAHRD) Centre for Aboriginal Human Resource Development is not responsible for the content's accuracy, authenticity, or reliability. #J-18808-Ljbffr