IT Support Specialist - Vancouver, Canada - Marcon

Marcon
Marcon
Verified Company
Vancouver, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

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Description

This role will be posted until end of day December 15, 2023

About Us
Marcon is a trusted name in the construction community. If a project needs building, we can do it, and chances are we have.

Low-rises, high-rises, townhomes, retail centres, industrial parks—we've built them all, and partnered with well-known and highly regarded developers to complete each project.

With every building our clients' priorities come first, ensuring each development is completed on time and with Marcon quality built in.

None of this is possible without a hardworking team, working together, to make it all happen.

A
bout the Role

  • Provide technical assistance and support for service requests related to Marcon's computer systems, hardware, software, remote access and mobile devices;
  • Set up and deploy new employee hardware including workstations, telephones and printers;
  • Maintain inventory tracking and control of hardware and software;
  • Inform users of new systems, procedures, and status of service requests, providing education/instruction where appropriate;
  • Create and maintain documentation as our environment changes.

About You

  • 2+ years IT support experience and education;
  • Provide excellent user experience with solid verbal and written communication;
  • Very organized and have a high level of accuracy and attention to detail;
  • Experienced with Microsoft Office 365 and networking;
  • Proactive approach to problem solving, and able to work independently to identify opportunities for improvement;
  • Good security awareness and able to follow Marcon's cybersecurity practices;
  • Able to support our distributed workforce with a combination of remote and in person assistance and have a vehicle and class 5 driver's license to travel to any of our site locations throughout the Lower Mainland;
  • Effective in a fastpaced environment, where you are able to manage your time and communicate effectively to meet deadlines and expectations.

What We Offer
If you are an enthusiastic and hard-working individual who is interested in being a part of our team, then we want to hear from you
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