Service Desk - Canada - Atlantis IT group

Atlantis IT group
Atlantis IT group
Verified Company
Canada

3 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter


Description

Role:
Service Desk / Help Desk / IT TECHNICIAN / Desktop Support - French & English


Location:
Dorval ( Onsite)

**Duration

  • Long Term**
    Roles and Responsibility
  • Knowledge on End User Computing Devices (Laptop / Desktop / VDI)
  • Expertise on windows 7/ 10 administrations
  • Good troubleshooting skills on MS Office, O365, Internet Explorer and other Operating system related issues
  • Knowledge on PC and peripheral Hardware troubleshooting (including print & scanning devices)
  • Hands on Experience on MS Office upgrades / deployments
  • Working knowledge on Dell laptops/Desktops hardware issues
  • Troubleshooting of Office 2016 issues
  • Knowledge in troubleshooting VPN related issues
  • Mobile Device Management support
  • Experience on Windows Imaging process using SCCM
  • Experience on Data Migration tools and O365 One drive
  • Knowledge on windows server operating system, DNS and DHCP
  • Knowledge on Switches and Routers
  • Good communication skills and should be good in French

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