Parts Advisor Afternoon Shift 4:30 Pm - Brantford, Canada - Vision Truck Group

Vision Truck Group
Vision Truck Group
Verified Company
Brantford, Canada

1 week ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description
We are presently seeking a experienced
Parts Advisors for our new Brantford location.

Competitive Wages


This position serves customers and service technicians by identifying their needs through their requests, processing orders/quotes, managing parts availability and completing monetary transactions.

We are looking for an energetic people with excellent communication skills and the drive and willingness to learn on the go.


Previous parts department
experience within the Automotive Industry using schematics to identify parts is required.

Available Shifts:


  • Monday to Friday
  • Afternoon Shift : 4:30 PM 2:00 AM

Job Duties:


  • Providing a high level of customer service including: greeting customers, handling inquiries, ability to look up parts accurately, providing quotes, ensure a welcoming and professional atmosphere for the best possible customer experience.
  • Core management including inspecting cores as per return requirements to ensure the proper credit is issued.
  • Identify customer needs and opportunities to upsell products to better serve the customer and enhance their experience.
  • Follow up with vendors and customers on a timely manner, including open orders/back orders.
  • Prepares documentation for purchases, returns, warranty and other duties as required.
  • Warehousing including picking emergency/stock orders, putting away stock orders and other duties as required within the Parts department
  • Create a professional and welcoming atmosphere for customers and staff.
Position Requirements

  • Previous experience in Parts/Service within the Automotive Industry
    using parts schematics required:
  • Demonstrated industry knowledge of parts department procedures, materials, tools, software etc.
  • Customer Service experience
  • Intermediate in Microsoft Office Suite (including outlook)
  • Excellent communication skills, multitasking
  • Must have a clean driving record, G license.

Benefits:


  • Dental care
  • Extended health care
  • Life insurance
  • Paid time off
  • Vision care

Ability to Commute:

  • Brantford, ON N3S 0A7 (required)

Work Location:
In person
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