Conference Services Manager - Whistler, Canada - Fairmont Château Whistler

Fairmont Château Whistler

Verified Company

Whistler, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company Description

Your team and working environment:

Nestled at the base of Blackcomb Mountain, Fairmont Chateau Whistler resort defines mountain luxury in the heart of Whistler, British Columbia
- host mountain resort of the 2010 Winter Olympics. Located in the spectacular coastal mountain range, Whistler is Canada's premier, year-round outdoor adventure destination
- just two hours north of downtown Vancouver. Offering ski-in, ski-out convenience and an on-site championship golf course, Fairmont Chateau Whistler is Whistler's largest conference resort hotel with 519 guestrooms and suites, exceptional dining in five unique outlets and full resort amenities including a slope-side Health Club. Since opening its doors in 1989, this landmark destination has welcomed guests and colleagues to an unforgettable mountain adventure. Join us and start yours today

What is in it for you

Subsidized staff accommodation assistance provided for full time status employees
One complimentary meal per shift in our staff cafeteria
Eligible to participate in Leisure Benefit Package which can be contributed towards ski pass or other lifestyle and wellness initiatives (November through May)
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Comprehensive wellness platform (LifeWorks) for employee mental health and wellbeing support
Discounts while using our resort's Food & Beverage Outlets, Fitness Centre, and Fairmont Chateau Whistler Golf Course
Automatically added to our resort's Colleague Lifestyle Program which includes access to staff activities and events
Opportunity to develop your talent and grow within Fairmont Chateau Whistler and over 5,000 properties with Accor

Job Description:

Conference Services Manager

At Fairmont Hotels & Resorts, our engaging service and delicious cuisine make every special event a truly memorable affair, both within our distinctive surroundings and off-site.

Be an ambassador for our exceptional offerings as Conference Services Manager, where you will liaise between multiple departments to meet the needs
- and exceed the expectations
- of your clients.

What you will be doing:

Consistently offer professional, friendly and engaging service
Establish and maintain rapport with clients, prior to, during and post conference, encouraging repeat business
Organize convention bookings from date of booking to departure, including meeting requirements, guest room requirements, guest room pickup, food & beverage and audio visual
Create floor plans for each event to ensure banquets and clients are in agreement prior to set up
Conduct pre-conference meetings with clients and pertinent departments to confirm all relevant details are communicated
Conduct and/or attend daily meeting to review event contracts and ensure last minute changes are communicated with appropriate departments
Other duties as assigned

Please note:
This position is based on-property and not a remote role

Qualifications:

Your experience and skills include:

Previous management experience within a similar role required
Excellent communication skills, both written and verbal required Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to focus attention on guest needs, remaining calm and courteous at all times
Computer literate with Delphi, Microsoft Office and Property Manager
Excellent interpersonal and communication skills, both written and verbal
Knowledge of hotel banquet operations is an asset
CMP Certification is an asset.

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS

LI-RH1