Patient Journey Expert - Toronto - beBeeJobSeeker

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    beBeeJobSeeker Toronto

    4 days ago

    Part time

    Job title: Client Experience Coordinator in Brand New Toronto Flagship Clinic

    Description

    Experience Coordinator


    Align is a wellness-focused, podiatric movement clinic with a brand new flagship in the heart of Toronto's financial district. We combine medical foot care with a luxury retail experience to help our clients move and feel their best in a modern, supportive environment.

    We are looking for an organized and personable Client Experience Coordinator. Through hosting, footwear fittings, and administration you ensure all aspects of the client journey run perfectly.
    Key Responsibilities
    • Serve as main point of contact for clients managing appointment bookings via in-person, phone and online channels.
    • Greet clients provide clinic tours convey passion for Align's mission create welcoming professional atmosphere.
    • Process payments manage daily cash reconciliation assist insurance billing.
    • Educate clients on services assist them in boutique footwear section.
    The ideal candidate will have proven experience in client-facing roles such as high-end retail medical administration hospitality. They must be highly organized communicative proficient with booking software Microsoft Office typing speed 45+ wpm. An interest fashion health wellness is essential


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