Cross-portfolio Operational Excellence Specialist - Mississauga, Canada - Sanofi US

Sanofi US
Sanofi US
Verified Company
Mississauga, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description

Reference No. R2669924


Position Title:
Cross-Portfolio Operational Excellence Specialist


Department:
Patient Support Services Specialty Care Canada


Location:
Mississauga


About Sanofi Specialty Care
Sanofi is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions. With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe.


Position Summary:


The Sanofi Patient Support Services (PSS) team is focused on enabling patient access to Sanofi therapies by providing reimbursement navigation, logistics support, financial assistance, and patient education.

Sanofi offers several programs across a number of therapeutic areas.

In addition, Sanofi is expected to launch new products and new indications for existing products that will require the design and launch of new patient support services.


The Specialist, Cross-Portfolio Operations, will work closely with members of the PSS team, internal Sanofi cross-functional teams and PSS vendors to support PSS operational excellence initiatives across all therapeutic areas and provide flex to oversee PSS programs across therapeutic areas.

The Specialist, Cross-Portfolio Operations will enable ongoing PSS improvements to enable further patient access to therapy with the highest standards of services, support and care.

The position will report to the Head, Patient Support Services, Sanofi. The position is based in Mississauga, ON.


Key Responsibilities:

In particular, the Specialist, Cross-Portfolio Operations will work closely with the PSS team and cross-functional stakeholders to:

  • Identify opportunities and make recommendations to the Head, PSS and other internal stakeholders to evolve further vendor partnership excellence
  • Ensure compliance with local and global PSS processes, and support audit readiness, response coordination and delivery of annual PSS goals.
  • Prepare PSS performance metrics reports, status updates, budget tracking solutions and communications to support local PSS operational excellence.
  • Management of the PSS centralized repository of materials and resources.
  • In collaboration with the Lead Cross Portfolio PSS, gain insight into the objectives of other functions and react quickly to recommend and promote efficient PSS solutions or alternatives to business challenges.
  • Work across Sanofi Specialty Care businesses, functions and within the PSS team to identify and share best practices.
  • Work with the field teams across therapeutic areas to maintain a current understanding of health care provider and payer needs relating to PSS support.

Key Requirements:


  • Bachelor's Degree; relevant master's degree preferred
  • 3+ years relevant pharmaceutical experience including experience working with Patient Support Services
  • Experience working with crossfunctional stakeholders to deliver innovative solutions that improved patient access to therapy and/or created new ways of working to resolve key business challenges; experience piloting new digital capabilities is an asset
  • Strong collaboration, organizational and operations skills; ability to work both independently and as part of a team
  • Demonstrated leadership/ and analytical skills, ability to delivery on project objectives in a timely manner
  • Proven ability to communicate and present effectively to crossfunctional and crossorganizational teams in a matrix environment
  • Ability to flex, adapt and lead in an environment of changing business priorities
  • Excellent writing, excel, power point and organizational skills required
  • Bilingual is an asset (English/French)

_ Pursue Progress_

_ Discover Extraordinary_
Better is out there. Better medications, better outcomes, better science.

But progress doesn't happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen.

So, let's be those people.

  • Thank you in advance for your interest._
GD-SG #LI-GZ

At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values.

We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers.

We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.

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