Job title: Customer Engagement Lead

Description

Customer Engagement Manager

We are seeking an experienced Customer Engagement Manager to join our team. As a key member of our organization, you will play a crucial role in defining and executing the annual strategy for our customer communication channel.

Your primary objective will be to maximize customer acquisition, engagement, and retention across multiple banners. You will work closely with internal teams and external partners to design and optimize customer journeys and automation workflows.

• Create targeted marketing campaigns that drive results
• Develop effective strategies for email marketing, social media, and other digital channels