Parts Advisor - Surrey, Canada - Mainland Ford

Mainland Ford

Verified Company

Surrey, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Do you have what it takes to join one of Canada's Best Managed Companies?
Mainland Ford is currently seeking an experienced Full-time Parts Advisor to join their team.

About the Role

The Parts Advisor is responsible for providing excellent customer service to all Parts clients, as well as the efficient and profitable ordering, stocking and sale of automotive parts.

Schedule:
Full-time

Salary:
Top Wages - PLUS up to $2000. Signing Bonus for the right person**
Primary Duties and Responsibilities:

Efficiently assist customers (internal and external) with the highest level of service in order to grow sales within the department
Articulate parts accessories and specials available to customers
Maintaining the highest Customer Service Index rating from customers by handling all Parts customer discrepancies immediately and according to dealership policy
Assist in growing sales within the Service department by providing labour estimates when handling parts sales
Interact with Service and Sales department to ensure smooth delivery of parts
Receive payment from retail customers when necessary
Stock parts inventory and maintain an organized warehouse environment
Keeping up to date on manufacturer warranty and policy procedures while serving as a liaison with factory representatives
Assist Parts department in routine inventory counts
Assist in housekeeping of the Parts department
Remain abreast on product knowledge and market trends
Communicate effectively with (internal and external) customers, Parts staff and management to report any delays regarding parts deliveries
Additional duties as assigned by Management

Qualifications:

Minimum 2 years of recent experience as an Automotive Parts Advisor
Previous dealership experience is a strong asset
Ford experience is an asset, but not a must
Ability to effectively respond to and meet the needs of a diverse client base
Ability to lift and carry up to 50 lbs. on a regular basis
Ability to be on your feet for long periods of time
Valid Class 5 driver's license with a clean driver's abstract
Ability to work efficiently and effectively under pressure with simultaneous deadlines
Strong communication skills
Excellent interpersonal and relationshipbuilding skills

About Us:

Recognized as one of the most innovative dealer groups in Canada, Trotman Auto Group also known as "TAG", is an industry-leading, diversified dealer group representing 12 major OEM brands through 11 dealerships located across British Columbia.

We have been recognized as one of
Canada's Best Managed Companies 4 years in a row
We have also been awarded the Canadian Automotive Industry Laureate Award for Business Innovation**.

We are in the business of people and we constantly invest in our team's development. We operate our own TAG University and TAG Leadership Academy, with proprietary curriculum and advanced leadership coaching. We are purpose-driven, performance-oriented and principles-led.

Careers with Trotman Auto Group provide: