- Respond to inquiries from staff, administrators, customers, site personnel and outside vendors in a timely fashion
- Ensure open communication to all stakeholders. Address delicate situations and handle conflicts in such a way as to maximize opportunity and minimize exposure to risk
- Provisioning and maintenance of Advanced CPE designed solutions
- Document and maintain and update customer network diagrams, systems and configurations
- Perform physical and logical analysis of client networks and its applications
- Ability to multi-task, prioritize and meet deadlines
- Support and diagnosis of technical issues involving Firewalls, VPNs and Routing
- Technical knowledge in Telecom Network topics: MPLS, spanning tree, routers, Layer 2/3 switches, WIFI, VoIP, firewalls and UTM
- Ability to develop automation using scripting languages
- Flexibility to work a schedule that will meet the demand of our customers as required
- Pager duty, after hours, weekend and stat holiday work on demand
- Stay up-to-date with emerging technologies
- 7+ years' experience working in a high volume environment, with responsibility of network equipment, operating system installation, configuration, and troubleshooting
- Minimum 5 years' experience in a related Internet or IT business is required
- Intermediate Technical knowledge in Telecom Networks: MPLS, spanning tree, routers, layer 2/3 switches, WIFI, VoIP, firewalls and UTM
- Practical hands-on networking and systems administration experience, including experience configuring access routers and switches
- Exceptional analytical and troubleshooting skills for solving problems
- Solid knowledge of DSL and other connectivity services
- A team player who is able to work in a fast paced, ever-changing environment
- Juniper Networks ScreenOS/JUNOS/FortiOS platform experience
- ISP and/or 24x7 operations experience
- Knowledge of network troubleshooting and network management tools
- Post-secondary education with a relevant degree or certificate program
- Hands-on knowledge of Layer 3 protocols such as BGP, ISIS, OSPF and RIP and Layer 2 protocols such as PPP and STP
- Technical degree, Cisco CCNA, CCDA, CCNP, CCDP; Juniper JNCIA, JNCIS, Fortinet NSE and/or other networking certifications
- Knowledge of VMWARE, Windows, Active Directory and/or UNIX/Linux/Solaris
- Experience in configuration automation using scripting languages
Network Specialist II-(bilingual - Montreal, Canada - TELUS
Description
Description
Who Are We?
As part of the TELUS Family, GoCo is a next-generation managed IT service provider that offers robust and flexible business communication technology like Unified Communications, Managed Networks and Network Security.
We are on a journey to assemble multiple industry-leading players into the most agile and efficient provider in the Canadian mark.
Please consult our landing page to find out who we are.
We are looking for a bilingual Network Administrator (Provisioning) to work remotely within Canada.
You will contribute to the team by performing the following
Qualifications
What do you bring to the team?
The below skills and experience are considered assets:
NOTE : The health and safety of our team, customers and communities is paramount to GoCo.Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.
*Please note that the selected candidate is required to successfully complete a background check.
We thank all applicants for their interest, however, only applicants selected for an interview will be contacted.
Accessibility :GoCo is proud to foster an inclusive culture that embraces are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.