Guest Service Supervisor - Niagara Falls, Canada - Canadian Niagara Hotels Inc

Canadian Niagara Hotels Inc
Canadian Niagara Hotels Inc
Verified Company
Niagara Falls, Canada

1 week ago

Sophia Lee

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Sophia Lee

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Description

Education:
College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

  • Experience: 1 to less than 7 months
- or equivalent experience


Tasks:


  • Coordinate activities with other work units or departments
  • Establish work schedules and procedures
  • Perform same duties as workers supervised
  • Prepare and submit reports
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
  • Assist clients/guests with special needs
  • Coordinate, assign and review work
  • Establish work schedules and procedures
and co-ordinate activities with other work units or departments

  • Hire and train staff in job duties, safety procedures and company policies
  • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
  • Requisition materials and supplies
  • Resolve workrelated problems and prepare and submit progress and other reports

Supervision:


  • 510 people

Work conditions and physical capabilities:


  • Attention to detail
  • Fastpaced environment
  • Standing for extended periods
  • Tight deadlines

Personal suitability:


  • Accurate
  • Client focus
  • Flexibility
  • Organized

Health benefits:


  • Dental plan
  • Health care plan
  • Vision care benefits
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week
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