Full-time Hotel Houseperson-wdb - Etobicoke, Canada - Great Canadian

Great Canadian

Verified Company

Etobicoke, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Full time

Description

Position Summary

Under the general direction of the Housekeeping Manager, the Hotel Houseperson is responsible for maintaining an exceptionally clean and inviting environment for our hotel guests and responding to specific room supply requests in a timely manner.

They must always adhere and work according to the policies, procedures, quality standards and services established by the management team for the satisfaction of internal and external guests.

Key Responsibilities:

Maintain the cleanliness of guest floors and linen area (vacuum guest hallways daily)
Ensure laundry for cleaning supplies (casino, hotel, F&B) is done on an assigned basis
Report any damage or other maintenance issues in public areas
Respond in a courteous and welcoming manner to guest questions
Operate cleaning equipment in a safe manner following all standard operating procedures
Delivering linens, cots, extra supplies to guest rooms upon request
Maintain linen closets clean, stock and organize
Ensure inventory of guest room products are stocked for room attendant cart
Removing items from hallways and transporting to service areas, including debris, food and beverage trays, soiled linens and trash
Ensures compliance with health and safety protocols and maintains a safe and healthy environment.

Education and Qualification Requirements:

Previous cleaning experience required with preference given to hotel environment
Customer service experience required
Ability to lift, pull, and push moderate weight (minimum of 11.5 kg or 25 lbs)
Ability to multitask
Must be able to communicate effectively
Ability to operate basic cleaning equipment and laundry machines; and
Must have a safety mindset for self and others.

Work Environment Considerations

Work within a 24/7 operation with ability to work flexible hours when required (days, evenings, nights, weekends and holidays) Willing to submit to a criminal record check with results acceptable to our organization, standards and position