General Manager - Oakville, Canada - Synergy Kids

Description

Job Title:
General Manager


Responsibilities:

• Oversee and manage all aspects of the company's operations including staff, clients and physical environment
• Lead and motivate a team of ABA Therapy/ Respite and Camp staff to ensure high performance and productivity
• Maintain high standards of quality, cleanliness, and safety.
• Monitor inventory levels and order supplies as needed.
• Handle customer complaints and resolve issues in a timely manner.
• Monitor financial performance and make necessary adjustments to meet targets including monthly meeting with the CEO and Autism Therapy Team
• Build and maintain strong relationships with clients, suppliers, and stakeholders by delivering highquality customer service to families impacted by autism
• Ensure compliance with company policies, procedures, and regulations
• Identify areas for improvement and implement effective solutions
• Prepare regular reports for senior management on key performance indicators such as sales using Quickbooks and customer retention using JaneApp.

Requirements:

• Proven experience as a General Manager or similar leadership role including clinical supervisor, staff coordinator, job coach or similar role.
• Strong leadership skills with the ability to inspire and motivate a team
• Excellent communication and interpersonal skills to communicate and supervise staff who work a variety of shifts
• Solid understanding of financial management principles; experience with QuickBooks, JaneApp, client management software and/or payment processing preferred
• Knowledge of the Ontario Autism Program preferred
• Ability to analyze data, identify trends, and make datadriven decisions
• Strong problemsolving skills with a proactive approach
• Ability to work under pressure and meet deadlines
• Bachelor's degree in Business Administration or related field (preferred)
• Proficient in Microsoft Office Suite

Experience with Speech/Occupational/Autism Therapy staff preferred


Schedule:
Monday-10am-6pm

Tuesdays 10am-6pm

Wednesdays 10am-6pm

Thursdays 12:30-8:30pm

Fridays 12:30-8:30pm


Job Types:
Full-time, Part-time


Salary:
$22.00-$37.00 per hour


Benefits:

• Casual dress
• Onsite parking
• Paid time off

Flexible Language Requirement:

• French not required

Schedule:

• Evening shift
• Monday to Friday

Ability to commute/relocate:

• Oakville, ON L6K 3Y6: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Experience:

- business management: 1 year (preferred)


Work Location:
In person


Application deadline:

Salary:
$22.00-$30.00 per hour


Benefits:

• Casual dress
• Flexible schedule
• Onsite parking
• Paid time off

Flexible Language Requirement:

• French not required

Schedule:

• Evening shift
• Monday to Friday

Work Location:
In person