Customer Experience Representative - Greater Sudbury, ON

Only for registered members Greater Sudbury, ON, Canada

4 days ago

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Job summary

We are looking for a Customer Service/Administration Assistant to join our team in Sudbury. The successful candidate will assist new and current customers with product and service information, resolve emerging problems efficiently, and maintain high customer satisfaction.

Responsibilities

  • Answer and manage a high volume of inbound calls, emails, and texts.
  • Respond to sales leads to Identify and assess customers' needs to achieve satisfaction.

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