Casual Security Officer - Saint John, Canada - Irving Oil

Description

We are looking for Security Officers to join our team on a term, casual basis. If you enjoy working in different physical locations, thrive being part of a team, and have a strong security and safety mindset, this could be a great opportunity for you. Our team of Security Officers are the face and voice of Irving Oil in the Saint John area and are the primary contact for all visitors, customers, and employees who access our facilities. Candidates must be available to be scheduled in a 24/7 environment and be willing to work at different Irving Oil locations in the Saint John area. Where this position is considered safety sensitive, our recruiting process involves a pre-employment drug and alcohol screening.

Your Responsibilities:

• Welcome all visitors, employees, and customers to Irving Oil facilities by greeting them in person or on the telephone.
• Maintain a visible presence at all times, ensuring the highest standards of safety and security are met.
• Dispatch security team members, facilities personnel, and internal medical staff during any emergency incident or event.
• Coordinate arrival of emergency responders when necessary.
• Enforce and govern the Facility Access Policy for all people entering our facilities.
• Be a primary point of contact for all levels of the business.
• Be a first point of contact for incoming calls and in-person inquiries and forward them to the appropriate parties efficiently.
• Handle requests, feedback, and queries professionally and in a timely manner.
• Issue temporary ID passes to visitors, contractors, and employees (if required) and ensure they are returned at the end of the day or completion of work.
• Notify employees of a visitor's arrival.
• Contact all appropriate emergency services and diligently report any incidents directly to the Security Operations Center.
• Prevent and discourage all unapproved or unlawful entry to the site(s) and engage other security team members when necessary.

Your Skills:

• Calm demeanor and ability to work well with others.
• Good customer service skills with the ability to diffuse conflict and de-escalate situations in a professional manner.
• Able to deal with difficult or unforeseen issues quickly and professionally by answering questions or transferring to appropriate parties when necessary.
• Able to remain calm; quickly and efficiently respond to any emergency situations by working with the Security Operations Center (SOC).
• Be well versed in security protocols and procedures.
• Actively contribute towards a safe and secure culture, while engaging employees and visitors to so they have a good experience when on-site.

Your Experience:

• Minimum High School diploma or G.E.D. required.
• Graduate of a Criminal Justice or Police Foundations program is a definite asset.
• Previous related work experience is an asset.
• Current First Aid certification is an asset.
• Experience in customer service is an asset.

Irving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy that's created when our people from different backgrounds, identities, cultures and experiences share their unique perspectives. Diversity is key to our success and inclusion is everyone's responsibility.​

In a world increasingly engaged in taking action on global issues of climate change, social justice and good corporate governance, our organization has an important role to play. We are committed to being part of the solution, in providing the safe and reliable energy that people need, while taking concrete steps to evolve our business for the future - for our people, our customers and our communities, today and tomorrow.

Please take a look at our Sustainability Report to learn more about our commitment to our communities, and our planet.

Job Requirements - Work Experience

Job Requirements - Education