Senior Real Estate Operations - Toronto, ON MS A

The Role (At a Glance) · This is a senior, client-facing operations role supporting a growing real estate team. · The Operations Manager / Integrator is responsible for ensuring transactions, systems, and workflows run smoothly, consistently, and at scale. · This role exists to: ...

Job description

The Role (At a Glance)

This is a senior, client-facing operations role supporting a growing real estate team.

The Operations Manager / Integrator is responsible for ensuring transactions, systems, and workflows run smoothly, consistently, and at scale.

This role exists to:

• Remove operational burden from agents
• Improve client experience during transactions
• Strengthen systems, workflows, and accountability
• Support team growth without chaos

This is not an entry-level admin position.

What You'll Own

Operations & Transactions

• Manage listings and transactions from intake to close
• Track timelines, conditions, amendments, and key dates
• Ensure Ontario compliance and file accuracy
• Act as a primary client-facing contact during transactions
• Coordinate with agents, lawyers, lenders, and vendors
• Support multiple team members simultaneously

Systems & Workflows

• Maintain and improve CRM and transaction systems
• Help develop workflows that reduce manual work
• Support and expand light automations and integrations
• Identify inefficiencies and recommend improvements

Integrator Responsibilities

• Translate business priorities into execution
• Keep people, processes, and systems aligned
• Anticipate issues before they impact clients or closings
• Act as the operational backbone of the business

Who This Role Is For

You are a strong fit if you:

• Have 3+ years of real estate admin or transaction coordination experience
• Are calm, organized, and client-confident under pressure
• Naturally think in workflows, checklists, and systems
• Enjoy improving processes — not just following them
• Want a senior, trusted role with long-term growth

This role is not for:

• Entry-level admins
• Task-only support roles
• Candidates without real estate experience

Work Environment & Expectations

• In-office or hybrid role based in Toronto
• Business-hours availability for clients and team
• High trust, high accountability environment
• Direct collaboration with the business owner and team

Compensation

• Base Salary: $40,000 – $60,000 (depending on experience)
• Bonus: Performance-based, tied to growth and operational success

This is a senior role with upside as the business grows.

What Success Looks Like (90 Days)

• Transactions run smoothly with fewer fire drills
• Clients feel supported and informed
• Systems and workflows are more consistent
• Agents spend less time on admin
• The business feels more organized and predictable

How We Hire

Strong candidates move forward based on:

• Proven real estate transaction experience
• Systems thinking and ownership mentality
• Calm, professional client communication
• Problem-solving ability

Job Type: Full-time

Pay: $40,000.00-$60,000.00 per year

Work Location: In person