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- Guide clients through the event and food & beverage planning process within the Centre.
- Ability to manage multiple clients with attention to prioritizing competing deadline
- Analyze proposed client programs putting forth recommendations and advice to clients and suppliers to ensure success of assigned events.
- Consult with Chefs on menu design, custom menus, additions, or alterations.
- Ensure that event orders for all functions are prepared and issued to the client and all relevant internal departments in a timely manner.
- Upselling suppliers within the building ensuring the client receives the most out of all services offered.
- Coordinating with contractors to confirm move in/out, step up, power orders and décor set-up.
- Manage all finances related to assigned accounts including forecasting, contract reviews and payment schedules.
- Prepare food & beverage event plans for client events.
- Design floor plans to support assigned food & beverage client events.
- Ensure clarity in all communications with internal and external stakeholders.
- Microsoft Suite (Outlook, Word, Excel) skills are essential. Familiarity with other catering/event management software helpful.
- Detail oriented, with strong organizational and time management skills.
- Demonstrated ability to handle significant number of assigned events while prioritizing clients' needs.
- Numeracy and financial experience for budgeting and forecasting.
- Ability to understand and manage a wide range of customers and various expectations.
- Flexibility and the ability to solve problems in a variety of circumstances.
- Developed customer service experience essential.
- Adaptability responding to last minute changes and proactive communication with internal departments.
Catering Manager - Toronto, Canada - Metro Toronto Convention Centre
Description
Job Description
Job Skills and Requirements
Education: Hospitality Management Certificate or a Degree in a related field or equivalent industry experience.
Experience: 5 years minimum experience in a catering/special events and client management environment.
Interested applicants are asked to submit their application online no later than:
April 8, 2024