Manager Wellness - New Glasgow, Canada - Sobeys

Sobeys

Verified Company

New Glasgow, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Wellness Department Manager:

Requisition ID: 175547

Career Group:
Store Careers

Job Category:
Retail - Store

Travel Requirements:

Country:
Canada (CA)

Province:
Nova Scotia

City:

Location:

Postal Code:

A proudly Canadian retail company, Sobeys began in 1907 as a small meat delivery business in Stellarton, Nova Scotia. Today, Sobeys Inc.

serves the food shopping needs of Canadians with approximately 1,500 stores in all 10 provinces under retail banners that include Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, and Lawton's Drug Stores as well as in-store pharmacies, liquor and more than 350 retail fuel locations.

Together with our 123,000 employees and franchise affiliates and a collective passion for delivering exceptional food and shopping experiences, Sobeys' purpose is to improve the lives of Canadians by helping them Eat Better, Feel Better and Do Better.

All career opportunities will be open a minimum of 5 business days from the date of posting.
Overview

The Wellness Department Manager is responsible for the efficient and fiscally responsible operation of the Wellness (Rachelle Béry) Department and Natural/Organic Grocery department.

The manager will lead and manage staff to achieve the highest level of customer service, while adhering to all Food Safety Protocols, Standard Operating Procedures, corporate policies and Health and Safety, and other programs and initiatives.

The manager will also manage budgets, labor costs, inventory control, product presentation and merchandising.

The Wellness Dept Manager will coach, motivate and develop their team to foster customer loyalty, guide customers on selection of health and wellness products and actively contribute to an environment of employee and customer engagement.

They are the in-store expert with respect to the Wellness and Natural/Organic Grocery products and departments and are responsible for the efficient and fiscal operation of the department.

Job Description:

People Leadership:

Manage direct reports including:
selection, orientation, training and development, performance management, succession planning and compensation
Act as the employer of choice by actively supporting an environment of employee engagement

Customer Offering:

Create a shopping experience that engages customers in a way that enhances loyalty, sales, and profit
Provide superior customer service to meet customer needs
Demonstrate exceptional product knowledge, including awareness of product changes, promotions, and seasonal trends
Order, receive, organize, rotate, merchandise and present products and stock in accordance with company standards

Policy/ Regulatory Adherence:

Lead the implementation of all corporate policies, initiatives, and Standard Operating Procedures and ensure the department and employees comply and use them effectively.

Responsible for ensuring that OH&S, food safety, and other regulatory requirements and procedures are implemented and maintained

Financial:

Directly responsible to ensure the department achieves all financial targets and maximizes sales and margins, including appropriate sales forecasting, variance analysis and correction, and labor cost control.

Manage department budget

Personal/ Professional Development:

Maintain knowledge of current industry trends and makes recommendations on internal pricing, promotions and product policies
Attend any training offered by suppliers to improve skills, off site and webinars

Other Duties:

Coordinate maintenance of department equipment and repairs
Must be available to work evenings and weekends as required
Provide feedback for continuous improvement
Have the ability to create action plans to improve the department operations and employee performance
Support all company initiatives, programs and standards
Other duties as required

Job Requirements

Technical Skills

Required:
Above average communication skills (both oral and written)
Exceptional listening skills
Excellent presentation skills
Proficient use of the Microsoft office Suite
Scheduling and direction of employees
Ordering and Inventory maintenance

Educational and Working Experience

Required:
High school diploma

Minimum 18 months of retail store experience

Knowledge of grocery inventory management systems

Experience reading and analyzing financial reports and developing and adhering to budgets

Department operational experience, DMIT

Passion and knowledge of Wellness products/ supplements***Willingness to be the in-store expert on Wellness, Natural and Organic products

Preferred:
Educational training in food and nutrition

Previous work experience in Natural Health/Nutrition fields

Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.

While all responses are appreciated only those being considered for interviews will be ackn