Business Intelligence Analyst - Toronto, Canada - Resolver

Resolver

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Our Business Intelligence Associate will enable a data-driven strategy at Resolver by building dashboards and providing insights on key results.

This is a role where you will work with stakeholders across the business to define how data impacts our business.

The future state is a data-centric culture where leaders are empowered with self-service data for decision-making.

You will drive conversations across the company on the insights in our data and how we can use them to improve results.

About Resolver:

Resolver is a high-growth SaaS company whose intuitive, no-code platform gives our customers a clear picture of their risks so they can make quick and effective decisions.

As a part of the Resolver team, your work will help transform risk management to risk intelligence so organizations can protect people and assets and deliver on their purpose.

We are ambitious in both our mission and our culture.

As a business within Kroll, we offer an innovative, non-hierarchical work environment blended with the stability and financial security of an enterprise.

Resolver has also been named one of Canada's Great Places to Work six years in a row

What you'll be doing:

Data Analysis (60%)

Serve as adhoc reporting agent for all divisions at Resolver, adjusting monthly reports with updated data sources and resolving issues with current reporting as required
Provide new reporting, dashboards and other visualization to the business that will support growth
Proactively identify trends and business insights that improve results against core corporate KPIs: ARR, winrate, backtobase revenue
Collaborate with key stakeholders on divisionlevel reports across services, product, sales, marketing and division leads

Data Management(30%)

Write and maintain documentation to support our goal of being a datacentric culture; support data integrity. Document untapped data sources that teams could leverage in future reporting
Detect data quality issues and their root causes; implement fixes and design data audits to capture the issues in the future
Monitor dashboards to ensure they're functioning properly. Troubleshoot when issues arise
Maintain standards for key metrics to avoid inconsistency in reporting across dashboards and teams
Make use of historical metrics when setting up reporting, with aim of enabling teams to deliver and exceed on divisionlevel and corporatelevel objectives

Strategy (10%)

Regularly report to stakeholders on the business impact of the BI infrastructure and BIrelated projects
Understand stakeholder requirements and anticipate future needs as it relates to data and data management
Continuously advance our data culture by researching the market and recommending industry bestpractices

What you bring to the table:

2+ years work experience working with BI tools (e.g. Tableau, Power BI, Looker, Domo).
Expert at building intuitive, wellthoughtout dashboards that users love. A keen eye for data visualization and finding elegant solutions for making complex data understandable
2+ years data modelling, analysis, cleaning and QA
Experience with SQL
Post Secondary degree is required

Nice to haves:

Background in analytics, mathematics or another quantitative field would be amazing
Experience with Python or R is a plus. Experience with predictive data analytics and data viz libraries would be a big asset (e.g. Scikitlearn, SciPy, Statsmodels, Matplotlib, Plotly)
Experience with Snowflake would be a major asset, as would experience with CRM data

What we'll give you in return:
Resolver is one of Canada's Great Workplaces.

Culture isn't just something we write about (although we do), we live our values and challenge each other to be our best selves.

We invest in Resolverites who will grow with us.

We have a comprehensive rewards package to show our team our appreciation for everything they do:

Health and

Wellness Benefits: 100% paid by us for health and dental from day one.

And our vision care is every 12 months We also offer a wellness/fitness reimbursement, that can go towards things like gym memberships, yoga classes, soccer membership fees or a bike.

Professional development: we have an external learning budget to help you grow and develop. We host a learning workshop about every 6 weeks on topics like Time Management, Self-Awareness and Giving Feedback; we also have elearning to meet the needs of our remote team. We offer a Career Development Program to help you identify and build your skillsets for internal growth opportunities and beyond. We also have a Coaching Program for all our managers. We know how important it is to have a good boss, so we invest in their development.
Vacation: it's open, which means we don't worry about an accrual clock. On average, we see most folks enjoying between 34 weeks off a year.
Parental leave: Bestinclass topup for new parents 100% for 15 weeks new parents and a bonus 5 weeks for birth mothers