Analyst- Disaster Recovery Infrastructure - Montréal, Canada - Canadian National Railway
Description
At CN, we work together to move our company—and North America—forward.Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion.
From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks.
You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM.
The careers we offer are meaningful because the work we do matters. Join usJob Summary
The Analyst Disaster Recovery Infrastructure is responsible for overseeing the coordination of the disaster recovery and business continuity plans to protect CN's critical business systems and information in the event of a disaster affecting IT operations.
Main Responsibilities
Operation Excellence
- Direct and coordinate staff efforts to formulate departmentspecific disaster recovery plans
- Manage and coordinate all aspects of actual recovery plan implementation and efforts, including initial emergency response, recovery procedures, and business resumption processes
- Conduct risk assessments and business impact analysis to identify vulnerable areas within the company's critical functions.
- Continue to improve on existing and, if necessary, develop new processes and procedures to continuously improve overall operations and drive standardization and efficiencies as the business develops
- Oversee changes and ensure we always remain ready now in the event of a disaster.
- Recommend and implement disaster avoidance strategies and impact reduction strategies.
- Confer with other I&T teams and other key personnel to determine if changes in hardware or software configurations affect disaster recovery plan outcomes
- Conduct research on emerging products, services, protocols, and standards in support of contingency planning and development efforts
***
Delivery
- Develop, implement, maintain, and oversee enforcement of policies, procedures and associated plans for disaster recovery administration and business continuity based on industrystandard best practices.
- Inform and train staff members on their responsibilities concerning business continuity procedures and emergency response
- Ensure that company equipment, systems, services, and facility are compliant with disaster recovery plans and procedures
- Oversees the coordination of IT Services Continuity Management by periodic disaster recovery simulations and tests in order to practice and perfect the execution of the disaster recovery plans. This includes the analysis of the simulations and test results, and followup with relevant I&T teams for plan improvements.
Requirements:
Education/Certification/Designation
- Bachelor's degree in Computer Science or equivalent degree or work experience
Skills/Knowledge
- Strong Project Management skills, along with effective use of policies and procedures
- Organizational abilities to reliably manage audits, maintenance, and lead daytoday activities and
- Ability to influence and implement new processes and procedures
- Ability to work under pressure
- Strong problemsolving skills
***
Experience
- Minimum 58 years overall work experience
Assets
- ITIL 2011 Foundation
- Experience with DRAAS
- Experience with auditing DR/BCP plans
- Experience with SNow (creating dashboards and building reports)
Working Conditions
- This role requires supporting a 24/7 environment
About CN
CN is a world-class transportation leader and trade-enabler.
Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year.
As the only railroad connecting Canada's Eastern and Western coasts with the Southern tip of the U.S.through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919.
CN is committed to programs supporting social responsibility and environmental stewardship.At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.
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