Jobs

    customer information service representative - Dryden, Canada - Dryden Home Hardware Building Centre

    Dryden Home Hardware Building Centre
    Dryden Home Hardware Building Centre Dryden, Canada

    5 days ago

    Default job background
    Description
    • Education: Secondary (high) school graduation certificate
    • Experience: 1 to less than 7 months
    • Work setting

    • Retail/wholesale establishment/distribution centre
    • Tasks

    • Answer written and oral inquiries
    • Address customers' complaints or concerns
    • Answer inquiries and provide information to customers
    • Arrange for refunds and credits
    • Explain the type and cost of services offered
    • Issue receipts and other forms
    • Maintain records and statistics
    • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
    • Receive and log complaints
    • Receive payments
    • Work conditions and physical capabilities

    • Attention to detail
    • Personal suitability

    • Client focus
    • Efficient interpersonal skills
    • Excellent oral communication
    • Reliability
    • Team player
    • Work Term: Permanent
    • Work Language: English
    • Hours: 35 to 40 hours per week


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