Pcas24-011 - Service Coordinator - Permanency - Mississauga, Canada - Peel Children's Aid Society

Sophia Lee

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Sophia Lee

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Description
At Peel CAS, our mission is to protect children and strengthen families & communities through partnership.

We are currently seeking the following professional to join our team:


Job Title:
Service Coordinator (Regular Complement)


Department:
Permanency


Location:
Peel CAS, 25 Capston Dr. Mississauga, Ontario


Application Deadline:
February 9, 2024


Salary Grade: 10 Non

  • Union ($65,777 $83,403)

PRINCIPLE RESPONSIBILITIES

  • Assists the Director in preparing professional quality reports, analyses and presentations, using a variety of software packages and systems.
  • Planning and coordinating a range of internal and external meetings (manages electronic calendar) on behalf of the Director, preparing required materials (e.g. agendas, minutes, correspondence) and supports (e.g. equipment).
  • Communicates both internally and externally on behalf of the Director as required, using discretion and judgment with regard to information conveyed and action/referral required.
  • Acts as a conduit of information for the Branch including the handling of information of a sensitive and confidential nature.
  • Coordinating and supporting agency and Branch initiatives including assisting in the development, implementation, monitoring, and evaluation of project plans, as well as cataloguing these plans for the agency.
  • Organizing special projects and events (both internal and external) for the Director, Branch and departments and supports the other Executive Assistants in preparing for special and external events as required.
  • Supports the Director in monitoring department budgets and expenses.
  • Prepares agendas and takes minutes and prepares same for distribution and follows up on deferred items for committees chaired by the Director. Also provides backup to the other Executive Assistants to the Committees they are responsible for as required.
  • Provide coverage for other service coordinators as required
  • Answers calls, as required for general client inquiries and departmental coverage.
JOB SPECIFICATIONS/COMPETENCIES

  • Excellent knowledge of a range of efficient and effective administrative systems, administrative support, work processes and services.
  • Excellent computer and word processing skills with advanced knowledge and skill with respect to a variety of software packages, including Microsoft Office, Power Point, and Excel.
  • Thorough knowledge of the agency's values, mission, mandate, organizational structure and personnel, in order to act as an information conduit for the Branches and departments, as well as providing support for the broad range of both internal and external contacts involving the Director.
  • Exceptional communication and interpersonal skills to respond to a variety of internal and external inquiries on behalf of the Director, Branch and department.
  • Proven ability to deal effectively with all levels of the organization as well as external stakeholders.
  • Ability to exercise sound judgement, discretion, tact and diplomacy to handle sensitive issues and inquiries.
  • Strong judgement, analytical skills, ability to prioritize, problem-solve and work on multiple initiatives at once time to determine the nature, urgency and appropriate action required.
  • Extremely detail oriented with a high level of accuracy and follow-up.
  • Excellent ability to take verbatim minutes as well as prepare summaries.
  • Ability to work as a member of a team providing help and support to colleagues as required, along with ability to be self motivated and work independently to achieve results.
  • Demonstrated experience working with cultural and diverse initiatives, and supporting the creation of inclusive organizations and/or communities.
  • Knowledge of French is considered an asset.

QUALIFICATIONS

Education:
Post-secondary diploma in office/business administration or a diploma in a closely related field.


Experience:
Minimum of 4-5 years related experience


HOURS OF WORK: 9am-5pm, Monday to Friday, however working hours may vary and applicants must be flexible to work outside of standard office hours


WHAT WE OFFER:


  • Competitive salary and a generous compensation and benefits package
  • Health and dental package including a health care spending account.
  • Flexible options for hybrid remote work
  • Short and Longterm Disability Plan
  • Employee Assistance Plan
  • Life Insurance Plan
  • Interactive Employee Wellness Programs
  • 4 weeks paid vacation annually alongside 5 personal days
  • Extensive Training & Development opportunities
  • Introductory Webinars (WHMIS, AODA, Health and Safety)
  • Generous Pension Plan through OMERS (parttime and fulltime employees are entitled to enroll)
  • Onsite Gym
  • Staff Lounge

WHO WE ARE:


Child welfare is a rewarding career option that enables caring individuals to support the community and make a positive difference in the lives of children, youth, and families.

As the third largest CAS in the province, we are proud of ou

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