Supervisor, Enforcement - Mississauga, Canada - City of Mississauga

City of Mississauga

Verified Company

Mississauga, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Req ID: 24974

Vacancy Type: 1 Permanent & 1 Contract

Contract Duration:
Up to 1 year

Number of Positions: 2

Closing Date: 04/21/2024

Job Summary:

Responsible to supervise, lead, coach, train and guide a team of Enforcement Officers ensuring adherence to the City's Policies and Procedures, Enforcement Standard Operating Procedures and City by-laws.

Duties and Responsibilities:

Promotes management strategies and foster an environment to encourage and motivate others to achieve high levels of performance and improved customer service
Investigates enforcement activities and prepare written responses to inquiries from the Mayor and Members of Council, staff, and the public in accordance with the established communications protocols
Prepares written reports and conduct presentations as required to Council, Committees and public stakeholder groups
Conducts policy and program review studies to assess the impact, cost benefit and merits of existing and future initiatives
Is responsible for implementing and maintaining a schedule which ensures appropriate staff coverage on all shifts including updating the electronic schedule on a daily basis
Provides supervision, leadership, coaching, training and support regarding the orientation of new and existing staff as required
Liaise with City Council and staff, Regional, Provincial and Federal Departments, public and other agencies to participate in educational seminars and remain abreast of issues related to mobile licensing enforcement
In coordination with the Health and Safety representatives, ensure that proper safety measures are observed by the Mobile Licensing Enforcement staff
Presents evidence in the Ontario Court (Provincial Division) as required
Acts as back up to Manager in their absence and performs other related duties as they may be assigned
The Permanent Position consists of a fixed overnight schedule (Monday-Friday 35 hr work week) including occasional weekends and holidays
The Contract Day-Time Position consists of a Monday-Friday 35 hr work week including occasional weekends and holidays

NOTE:

This position may require working some varied shifts and may include coverage for stat holidays, special Enforcement operations and City Shut-downs in accordance with divisional standards.

Skills and Qualifications:

Graduate of a university/community college in a law enforcement or bylaw enforcement program required
Minimum 5 to 7 years related experience or equivalent combination of education and experience in law enforcement is required
13 years supervisory/leadership experience preferred
Must possess an excellent working knowledge of the City's Mobile Licensing enforcement bylaws
Ability to direct, evaluate and effectively manage staff
Excellent investigative skills are required to undertake both internal and external investigations
Strong working knowledge of City bylaws, the Provincial Offences Act and an understanding of the municipal process is preferred
Demonstrated investigative abilities and the ability to maintain high standard of confidentiality and discretion
Excellent communication skills (verbal, written and presentation skills) is required, with previous experience in report writing is an asset
Must possess excellent problem solving skills with the ability to resolve confrontational situations with tact, and diplomacy
Ability to analyze and interpret large amounts of data
Ability to identify and set performance metrics to assess/evaluate the effectiveness of the enforcement efforts; experience in Lean principals is an asset
Strong computer skills including Word, Excel, PowerPoint, Outlook, INFOR, MLI, BLI, MAX and Teranet preferred
Must possess a valid Class G driver's licence with access to a personal vehicle for work

Hourly Rate/Salary:
$ 86, $ 115,812.00

Hours of Work: 35

Work Location:
Mavis North, Enforcemnt/C Stor

Department/Division/Section:
CPS/Corporate Services Dept, CPS/Enforcement Division, Mobile Licensing Enforce

Non-Union/Union:
Non Union

All personal information is collected under the authority of the Municipal Act.

Equity, Diversity and Inclusion

The City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve.

Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent.

Learn more about the City's commitment to Equity, Diversity and Inclusion.

Accommodations

The City of Mississauga is an Equal Opportunity Employer and is committed to removing barriers in our selection process for people with visible and invisible disabilities.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitmen