Automotive Service Manager - Caledonia, Canada - Canadian Tire #049

Canadian Tire #049
Canadian Tire #049
Verified Company
Caledonia, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description
Are you looking to kickstart your career with Canadian Tire?

Come work in our newly renovated service centre as a Service Manager.

A service manager's purpose is to lead the auto service team in providing the ultimate customer experience in auto service and repairs by building customer trust and loyalty through high quality workmanship and professional and knowledgeable counter staff.


Responsibilities

  • Develops and maintains a culture that values excellent customer service.
  • Coaches team members through training, supervision, and performance management
  • Leads by example and consistently displays excellent customer service.
  • Appointment management, scheduling, reminding, and dealing with changes
  • Plans, organizes, delegates, and follows up on work and projects while considering team skill levels, customer wait times and the availability of parts and equipment.
  • Maintains quality workmanship through monitoring uniformed inspection guidelines.
  • Maintains service department presentation through daily inspections

Requirements:


  • Knowledge of market trends in the automotive service industry
  • Management experience in customer serviceoriented industry
  • Good working knowledge of CoStar (is an asset)
  • Experience in a Canadian Tire Auto Service Centre is an asset.

Benefits:


  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Onsite parking

Schedule:

  • Monday to Friday
  • Weekends as needed

Ability to commute/relocate:

  • Caledonia, ON N3W 1Z2: reliably commute or plan to relocate before starting work (required)

Experience:

Service Advisor: 1 year (preferred)

  • Customer service: 1 year (preferred)

Work Location:
In person
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