Inside Salesperson - Joliette, Canada - Guillevin International

Guillevin International

Verified Company

Joliette, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

INSIDE SALESPERSON

Status:
Regular, Full time

Location:

Joliette, Quebec
Job Description

Reporting to the Business Center Manager, the Inside Salesperson is expected to interact with customers by taking their orders, answering price inquiries, providing technical information and helping them solve problems.

The Inside Salesperson must also be involved in the sale of products.

MAIN RESPONSIBILITIES:

Responds to customers and calls in a courteous and professional manner;
Listens to customers and makes sure to understand their needs before responding;
Ensures that customers' expectations for delivery times of rush orders are met;
Ensures that orders are prepared without error;
Gathers market information and communicates the information to the manager and outside vendors;
Develops and maintains long term professional relationships with customers;
Assists the company in its growth;
Handles customer returns in a timely manner;
Takes action to resolve customer service issues and follow up on cases;
Takes the initiative to suggest alternative or new products;
Ensures that feedback that can improve customer service, pricing, etc. is shared with appropriate individuals;
Assists counter salespeople when necessary;
Notifies the Purchasing Coordinator of any inventory problems;
Ensures that his/her technical knowledge of the various product families is kept up to date;
May have to negotiate prices and other special conditions with customers and suppliers according to the criteria established by the Director;
All other related tasks.

REQUIREMENTS:

Three (3) to five (5) years of industry experience preferable, or a combination of relevant professional training and experience;
Demonstrated people skills;
Excellent knowledge of French written and spoken;
Excellent communication and organizational skills;
Product knowledge;
Must be customer service driven and adaptable to change;
Good knowledge of MS Office (Word, Excel, Outlook).

What's in it for you

Voted Great Place to Work, you can build an interesting and challenging career with possibility of advancement as well as continued personal and professional development.

Guillevin has always given its employees the opportunity to develop their autonomy, professional skills and competencies. By joining us, you will integrate a team of motivated, competent, and engaged team players.

Our Total Rewards package focuses on our human capital to create an environment where our employees can reach their full potential.

What we offer:

A fastpaced, dynamic, empowering and friendly work environment open to today's reality.
Competitive salary and participation in our generous profitsharing program that recognizes the individual contribution of our employees. There is no limit to your ingenuity; you are encouraged to create, improve, learn and surpass yourself.
Flexible benefits program where you can choose the benefits and levels of coverage that are right for you:
Health, dental, paramedical & vision care, and prescription medication
Short

- and long-term disability benefits because you never know what the future holds

Supplemental Health Insurance
Life insurance
Employee Assistance Program (EAP) with Telemedicine
Travel Insurance
Reimbursement of training expenses to acquire new skills and advance your career within the organization
RRSP with generous employer contribution
Possibility of contributing to a TFSA with a favorable group rate
Postgraduate scholarship program for children of our employees
Employee discounts on purchases
Free parking
Electric vehicle charging stations in many of our locations

Guillevin ensures equality in the recruitment and selection process by making employment decisions based on qualifications, relevant experience, knowledge and capability, demonstrated skills and accomplishments.

We thank all applicants for their interest, however, only those under consideration will be contacted.

The masculine gender is used solely to simplify the text.