Customer Service Representative/cashier - Stony Plain, Canada - Maverick's Donut Company
1 week ago
Description
JOB DESCRIPTION - CASHIER/ SERVER Job OverviewAt Maverick's we are eager to provide a memorable experience through outstanding customer service.
This includes prompt friendly greetings, quality food and beverages all the while maintaining a clean and comfortable environment for our guests.
Description of PositionWe are searching for an engaging, courteous Cashier/Server who is passionate about food and beverage preparation and education.
The Cashier/Server will greet customers, answer their questions, take orders and accept payments, and prepare and serve food and drinks.
You will also maintain a clean and well-stocked workspace and dining area, update displays, and continuously expand your knowledge of food and beverage quality controls, preparation methods, and presentation.
To succeed as a Cashier/Server, you should be committed to providing customers with excellent service. You should be positive, friendly, knowledgeable, and polite.Key Activities and Responsibilities
- Welcoming customers, informing them about specials or new items, answering questions, and accepting orders and payments.
- Preparing brewed coffee and tea and serving items to customers.
- Packaging food and beverages for sale.
- Cleaning and restocking work and dining areas, emptying trash, and sanitizing equipment and utensils.
- Learning about food preparation and presentation techniques to improve food quality.
- Updating signage and displays to attract customers.
- Taking inventory and replenishing items in display cases, at tables, or behind the counter.
- Working in as part of a fun, highenergy team.
- Adhering to all food safety regulations and quality controls.
- Acts with integrity and honesty
- Maintains a calm demeanor during periods of high volume or unusual events
- Takes on required tasks with enthusiasm
- Contributes to a positive team environment
- Delivers great customer service to all of our guests through polite conversation and friendly assistance
- Provides quality donuts by focusing on consistency
- Adheres to product recipes and presentation standards
- Cashier/Barista/Cook experience in a commercial setting is a strong asset
- Ability to learn quickly
- Ability to understand and carry out oral and written instructions and request clarification when needed.
- Strong interpersonal skills
- Ability to work as part of a team
- Ability to build relationships
JOB DESCRIPTION - CASHIER/ SERVER
- Ability to work a POS system Physical Requirements
- Constant standing/walking
- Occasional stooping, kneeling or crawling
- Occasional pushing, pulling, lifting or carrying up to 50lbs
- Occasional ascending or descending ladders
- Frequent, continual, intermittent flexing or rotation of the wrist(s) and spine
- Constant reaching, turning, and performing precision work around work area
- Constant reception of detailed instructions through oral communication
- Constant talking, expressing or exchanging ideas by means of the spoken word
- Occasional Distinguishing, with a degree of accuracy, differences or similarities in intensity or quality of flavors
Job Types:
Full-time, Part-time, Permanent
Part-time hours: 35-40 per week
Salary:
From $15.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Weekend availability
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Stony Plain, AB T7Z 2W7: reliably commute or plan to relocate before starting work (required)
Shift availability:
- Day Shift (required)
Work Location:
In person
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