Clerical Associate - Toronto, Canada - Runnymede Healthcare Centre

Sophia Lee

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Full time
Description

Clerical Associate

Position summary:

The Clerical Associate provides support to the patient care team. He/she also acts as a navigator for patients and families. Complete coordination duties to ensure the patient care is organized and standardized.

He/she is a key contact for patients, substitute decision makers (SDMs), LHIN, Patient Flow team, lab team, healthcare providers and community partners.


Responsibilities include:


  • Assists team leader(s) to ensures that nonclinical tasks are completed and followed up during and from previous shift(s)
  • Ensures timely accomplishment of operational and strategic projects across the floor
  • Complete all care delivery, safety and equipment related audits as assigned
  • Ensure that admissions, discharges and transfers are coordinated smoothly across the floor
  • Register the patient upon admission
  • Contributes to a wellorganized and positive work environment
  • Create a climate of effective communication with staff, patients, SDMs, families and other members of the interprofessional team
  • Advocate for protecting and promoting the patient's autonomy, respect, privacy and dignity
  • Coordinate activities related to care delivery across the floor including Voicera tracking
  • Manage clinical equipment inventory and facilitate/track biomedical service requests
  • Ordering equipment and supplies
  • Coordinate and follow up regarding Lab Reports and update resources for Physicians' rounds
  • Coordinates staff meetings and supports the completion of agenda and minutes.
  • Coordinates with health information services to carry out all health information access requests
  • Coordinates with Facilities and IS to ensure equipment requirements are met
  • Scheduling of patient appointments, transportation and escorts
  • Provide dictations for physician review and distribution to other units, as required
  • Distribute diagnostic results to team leads/nurses daily, as they become available
  • Under the direction of management, communicate hospital wide changes and initiatives to family members and patients
  • High School Diploma required or equivalent. Office Administration certificate/diploma preferred. Knowledge of Medical Terminology preferred.
  • Minimum one (1) year recent related clerical experience, in a hospital setting required
  • Proficient in MS Office Suite, EMR, and data entry/keyboarding skills
  • Excellent verbal and written communication skills
  • Good problem solving skills
  • Exceptional organizational skills and attention to detail
  • The ability to work independently and in a team environment
  • Excellent proven attendance record

Please be advised that in order to be eligible for employment at Runnymede Healthcare Centre, all new hires must have received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada (e.g., two doses of a two-dose vaccine series, or one dose of a single-dose vaccine series); AND have received the final dose of the COVID-19 vaccine at least 14 days prior to the hired employee's first date of employment. Requests for exemption will be considered on a case-by-case basis in alignment with the Hospital's obligations pursuant to the Ontario Human Rights Code.

Job Types:
Full-time, Permanent


Benefits:


  • Company pension
  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Vision care

Schedule:

  • 12 hour shift
  • Holidays
  • Monday to Friday
  • Weekend availability

COVID-19 considerations:
It is a requirement to have a mask on at all times while on hospital premises.


Education:


  • Secondary School (preferred)

Experience:

- administrative assistant: 1 year (preferred)

- receptionist: 1 year (preferred)


Work Location:
One location

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