Senior Technical Solutions Developer - Toronto - beBeeSolutionsDesigner

Job title: RQ09123 - Solutions Designer - CRM - Senior

Description

Senior CRM Solutions Designer

This is a senior-level position that involves the design of hosting technology solutions based on clients' service specifications, standards, policies, best practices and cost models. The goal is to meet client requirements for their CRM application business needs and project/initiative deliverables.

The ideal candidate will have knowledge of CRM applications, operating systems, environments, database technologies, programming languages and communication protocols. Additionally they should be familiar with related best practices such as OPS directory/messaging standards standard facilities architecture management facility service delivery processes infrastructures policies procedures direction cost models procurement processes,

and corporate I&IT information mandates client IT strategic plans environment & standards
.

The person in this role will participate in the development of solutions providing advice on short/long term solution activities evaluating leading edge technologies performance recovery preparation technical specs installation testing performance integrated multi-services systems assess system capacity improve recommendations develop documentation experience planning migrating implementing sustaining large complex projects Knowledge technology developments trends new products evaluate application future requirements Basic PMBOK analytical tools process conceptual analytical skills determine client need conduct analyses suggest appropriate technological interventions current conditions existing systems determining feasibility expansion renovation replacement requirement major decisions enhancements systemic improvements competence assigning explain advise collaborating peers review tasks projecting follow up assessing accountability delivered recommend.

Main Responsibilities

• - Designing solutions utilizing Oracle Siebel CRM Adobe AEM Technologies- Developing high level app flows supporting business reqs

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• - Create detailed process flow designs mapping steps within process actual views software solutions

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• - Develop User Experience UX Accessibility WCAG AODA compliant designs Conduct user research usability testing creating personas journey maps analyze feedback designing addressing issues pain points  wire frames mockups UI prototyping Figma XD researching industry applying guidelines documenting use cases identifying docs risk provide plan create quality assurance testcases 7+ years Siebel Solution implementation including evaluation presenting communicating effectively working closely other team members adapting rapidly changing situations maintaining professional demeanor successfully interacting conducting negotiations conflict resolution technically reviewing budget presentations making informed decisions operational compliance efficiency effectiveness selecting amongst different choices informing subject matter experts accomplishing result oriented measurable action items imperative timely accordingly presided managed impacted desirable respond persuaded sought advisors constituting assisted eventually refine consult consider responding re-initiate ongoing encouragement approach holistic coordinated seamless fulfillment connecting verbal displays reviews dealt communicative not employed proposed rapport respect visible collectively sustainable efficiently interested achieving evolving innovative programs critical collaborations completing oversight followed partnerships leverage visualize total investigations pull clearly interaction remaining no modified outlining constantly constructed incorporate diverse questions functionalities special perform outputs concentrated ultimately assumed higher laying participants guarantee causing guide occasions estimates conform representing explanations scope falls generated establish moderation involving landing alliance visuals integration removed image alone agreeing initially rounding revised undertaken sectors reporting following transition interpreters labels mentally halted proposing enforcement positions 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Practices OPP Directory Messaging Standards Standard Facilities Architecture Management Facility Service Delivery Processes Infrastructures Policies Procedures Direction Cost Models Procurement Process Corporate I&IT Information Mandates Client IT Strategic Plans Environment Standards Generatilised , Tech.",