- Strategic planning: Is responsible for the short-term and long-term strategic planning of all the IT assets of the Library. Analyzes the needs of the Library, prepares budget requirements and makes recommendations to the CAO for future replacements, upgrades or enhancements of all IT resources (software, hardware and infrastructure).
- Business case preparation: Collaborates with managers and clients to identify new business needs and other opportunities for technology to be applied to solve business problems, increase administrative efficiency and lower administrative costs, and improve services.
- Business process analysis and design: Oversees the design of complete solutions to complex business problems using expert knowledge of technology, business process analysis techniques, business process re-engineering, and workflow analysis.
- System design and Project management: Oversees the creation of detailed project plans using sophisticated tools with a detailed understanding of project planning techniques and critical path analysis concepts.
- Operations and technical resources management: Identifies problems and issues; allocates appropriate human, financial and system resources; and ensures that services are completed on schedule and at the highest levels of quality.
- University degree in Computer Science, Management Information Systems (MIS) or related field or an equivalent combination of education and experience. A Master's degree in a related field would be an asset.
- Minimum 10 years of experience in a complex and diverse IT environment demonstrating experience in project planning and management, risk analysis and IT resources management.
- Knowledge of the University's business operations, priorities, policies, procedures, standards, and security guidelines.
- In-depth knowledge of computing software and hardware, network and multimedia equipment, development methodologies, tools, and techniques (systems analysis, data modelling, database design, system design, programming, quality assurance, documentation, change and problem management, etc.).
- In-depth knowledge of best practices related to IT service management.
- Experience using software metrics; formal estimation methods, defect measurement, etc.
- Experience in managing a team of IT professionals, including hiring, supervising, coaching, and managing performance.
- Experience in negotiating, implementing, and monitoring service level agreements.
- Experience in planning and managing IT projects budgets.
- Analytical and problem-solving skills.
- Strong communications and interpersonal skills.
- Strong organizational skills to manage multiple priorities and meet strict deadlines.
- Ability to proactively keep abreast of new/emerging technologies.
- Bilingualism - French and English (spoken and written).
Senior Manager, Information Technology - Ottawa, Canada - University of Ottawa
Description
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Job Type:
EmployeeDuration in Months (for fixed-term jobs):
N/AJob Family:
IT Infrastructure and Systems# of Open Positions:
1Faculty/Service - Department:
Administration, University of Ottawa LibraryCampus:
Main CampusUnion Affiliation:
N/ADate Posted:
April 18, 2024Closing Date:
April 29, 2024Note : Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above
Hours per week:
35Salary Grade:
Non-Union Grade NM2Salary Range:
$105, $128,666.00The University of Ottawa - A crossroads of cultures and ideas
The University of Ottawa is home to a dynamic community of over 50,000 students, faculty and staff who live, work and study in English and French. Our campus is a crossroads of cultures and ideas, where bold minds come together to inspire game-changing ideas. We believe in the power of representation, and increasing the diversity of our faculty and staff is a step in that direction. Our goal is to offer students the best possible learning experience, in an environment that reflects the diversity of its members, their ideas and their identities.
We are one of Canada's top ten research universities - our professors and researchers are exploring new approaches to today's challenges. As one of only a handful of Canadian universities ranked in the top 200 in the world, we attract exceptional thinkers and welcome diverse perspectives from around the globe. Our employees rally around a common goal: continuous improvement, personal development, service excellence, teamwork and a passion for learning, with the desire to make the University of Ottawa and the world a better place. Everyone's contributions are valued, and we all contribute to making the University of Ottawa a world-class institution. But most of all, we make sure you can reach your full potential. Because at uOttawa, you belong
About the library
In keeping with the ambitious vision and core aspirations of Transformation 2030, the University of Ottawa Library advances leading-edge research and supports transformative learning by connecting the uOttawa community to expertise, services, collections and technology in a welcoming and supportive environment.
The University of Ottawa Library consists of three main libraries - the Morisset Library (arts and sciences), the Brian Dickson Law Library and the Health Sciences Library - in addition to a number of specialized research collections. It employs some 150 staff, including 55 librarians, serving students, faculty and staff of the University.
Purpose of the position
Provides the Library with a strategic IT and technological vision, along with leading edge technological applications, products and systems to assist in the fulfillment of the Library's mandate. Provides leadership and direction to a team of professional and technical staff. Provides technological and strategic advice on the use of information management technologies to the Library Management Team (University Librarian and Vice-Provost (ULVP), Associated University Librarian (AUL), CAO, and Management Group (GdeG)). Is responsible for highly valued IT assets on which the library's business operations are completely dependent.
In this role, your responsibilities will include the following:
What you will bring:
Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to be fully vaccinated against Covid-19 as defined in Policy 129 – Covid-19 Vaccination. This policy was suspended effective May 1, 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts.