Collections Specialist - Toronto, Canada - Toronto Cricket Skating and Curling Club

Toronto Cricket Skating and Curling Club

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About the Toronto Cricket Skating and

Curling Club:

As a family-oriented private Club, our mission is to deliver exceptional value to our members by providing first class sports programs, facilities and services in a welcoming environment.

Our vision is to be the leading sport, social and activity Club in Canada. We value Sportsmanship, Respect, Community, Tradition, Excellence and Innovation.

Located in North Toronto, the Club consists of 4800 members, with a strong presence in both the local and international social and sporting community.

Position Summary:

Reporting directly to the Director of Finance, this position is responsible managing the Club's outstanding payment areas, with the intention of helping to keep member accounts paid to date.

As a polished, diplomatic communicator, this role will strike a balance to encourage a sense of urgency to address outstanding payment arears while also helping to maintain relationships with existing members.

MAJOR RESPONSIBILITIES

On a monthly basis arrange for communications to be mailed out to members with formal notification of accounts in arears
Completely account reconciliations and adjustments to reflect updated payment status, terms and plans
Interacting and communicating with Accounts Receivable and Member Services regarding member status, contact information and other relevant information and details
Preparing recommendations and organizes files for referral to outside counsel and/or thirdparty collections services
Maintaining a positive, professional approach in member interactions, consistent with a relationshipdriven, community environment.

QUALIFICATIONS

Diploma in Business Administration, Commerce or Accounting is an asset
Minimum 35 years experience in business to consumer collections
Private Club or Hospitality industry experience is an asset
Excellent interpersonal, communication and relationship building skills with an emphasis on interacting with diplomacy and tact at all times
Highly organized with ability to work on multiple projects simultaneously
Proficient in Microsoft Office Suite, specifically Word and Excel