Full-time Program Manager - Langley, Canada - WJS Canada

WJS Canada

Verified Company

Langley, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Full time

Description

The Program
Are you passionate about creating community and inclusion? Do you have a passion for supporting individuals with developmental disabilities to have good lives and full fill their dreams? Are you a strong social service professional who wants to work in a creative environment that builds on reflective practice, where you can utilize your experience and strength? If YES, then our Community Living Home Share division may be the role for you
In Your Role You Will

Recruit, screen, hire, supervise and evaluate performance of program staff; coordinate work allocation, training and problem resolution; motivate employees to peak performance and productivity; take disciplinary action when required.
Ensure the program and staff comply with policies, procedures and values of the agency, and use best practices when supporting persons served.
Establish and maintain a program structure and staffing to effectively accomplish the agency's goals and objectives; coordinate and oversee the recruitment, employment, training, supervision, evaluation and discipline of staff, and termination as required.
Coach and mentor staff, and lead and participate in team building activities.
Ensure the program complies with any applicable collective agreement; facilitate on site grievance meetings.
Develop and maintain program standards and procedures that comply with provincial and agency policies, regulations, standards and guidelines; establish and coordinate outcome evaluation, quality improvement and safety protocols and procedures.
Establish and implement short and long term goals, objectives and operating procedures; monitor and evaluate program effectiveness; effect changes required for improvement.
Contribute to developing agency policies and procedures by participating in agency planning, policymaking and other committees.
Develop and manage annual program budget and perform periodic cost and productivity analyses.
Produce program, occupancy, annual and other reports as required.
Advocate effectively for service recipients.
Represent the program and/or agency at various interagency forums, as well as to the media, government agencies, families/caregivers, funding bodies, and/or the general public/local community; network with other agencies, organizations, individuals and community groups for the benefit of the service recipients and program, including participation on community boards, committees and professional groups.
Participate in staff meetings and case conferences as required.
Ensure physical environment is maintained according to established standards and procedures, required inspections are completed, and any required followup is done.
Ensure staff utilize practices that promote the health, welfare, safety and security of service recipients and staff.
Support menus and food plans that meet established nutritional standards, both on and offsite.
Comply with and utilize appropriate crisis prevention and intervention standards and practices.
Ensure staff who dispense medication to service recipients receive appropriate training, and that all medication is dispensed according to the guidelines established by the Medication Safety and Advisory Committee.
Operate motor vehicles safely and legally while transporting service recipients or on WJS business.
Provide oncall and emergency coverage on pager or cell.

The Position

The Program Manager, Community Living Home Share Programs, provides operational and administrative direction for the development, implementation and management of the program in this CARF-accredited agency.

The PM implements and monitors policies and procedures related to day-to-day services to persons served and directs and coordinates the day-to-day management of program staff.

S/He works directly with persons served and their families/care teams as required, and is responsible for overseeing and coordinating individual program plans.

The Program Manager participates in agency decision making and is the primary liaison with the contracting body.

The Community Living Home Share Program Manager may be required to carry a caseload of up to 10 persons served in shared living and/or contracted services.

Responsibilities include coordinating, supporting and supervising the Quality Analysts in the Community Living Services program.

Scheduling:

One (1) temporary, full-time position with a weekly schedule of 40 hours per week, Monday through Friday, Position includes the requirement to be "on call" during scheduled time off.

Schedule varies to meet operational needs (including coverage of leaves) and front line work will be required.

This position requires frequent travel (extensive at times); requiring use of own vehicle.

Duration of the position will be dependent on the return of the incumbent. Estimated to be approximately 12months.
Criminal Record Check/Ministry Check Statement