Service Coordinator, Carole Anne's Place - Hamilton, Canada - YWCA Hamilton

YWCA Hamilton
YWCA Hamilton
Verified Company
Hamilton, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description

Who We Are


Founded in 1889,
YWCA Hamilton is known as one of Hamilton's original social innovators and works from a feminist, anti-racist, and anti-oppressive framework.

We are dedicated to strengthening women's and girl's voices, broadening their choices, building dynamic leadership and providing essential services that promote safe, inclusive and equitable communities.


YWork for us?


At
YWCA Hamilton, we are intentional about fostering a workplace culture that values positive physical and emotional well-being through our values of Inclusivity, Equity, Community, Self-determination, and Accountability.

We invest in our employees so that we can bring our values into the communities in which we live.


We offer our employees:

  • Onthejob training and professional development opportunities
  • Staff fitness, childcare and recreation discounts
  • Opportunities to get involved in our community
  • A competitive total rewards package
If you're passionate about making a positive impact in the lives of women, children, and families every day, we would love for you to join our team


Position Description

Job Code: 4-MCP-2023


Department:
Housing & Gender Based Violence Support Services


Reports to:
Manager, Housing & Gender Based Violence Support Services


Location:
Hamilton, ON


Hours of Work:30 hour a week


Start Date:

TBD

Posting Date:
July 4, 2023

  • Provide support to women accessing the Carole Anne's Place program, an Out of the Cold program, using integrated feminist antiracist/antioppressive trauma perspective;
  • Supports include crisis intervention, supportive counseling, referrals, advocacy, brief goal planning, and programming while ensuring adherence to the YWCA's vision, mission and values;
  • Supports YWCA Hamilton mission, vision and values;
  • Work with women to identify & support their personal goals and objectives;
  • Liaison with community partners (including Emergency Services, Housing Providers, Housing First Programs, hospitals);
  • Conducting initial assessments for the woman accessing services;
  • Provide crisis intervention and counseling support;
  • Work with women in developing safety plans relayed to violence, addictions and mental health;
  • Offer referrals and assist clients in navigating services and housing in the community;
  • Advocate on behalf of women;
  • Provide daily programming;
  • Data collections (of outputs, outcomes and attendance) and record keeping;
  • Maintain confidentiality;
  • Preparing program and cleaning the rooms used for the program;
  • Cleaning biohazardous fluids (such as vomit or blood);
  • Perform general housekeeping duties such as but not limited to completing laundry;
  • Work safely, report all workplace hazards and follow all YWCA Hamilton Health and Safety policies and procedures;
  • Be familiar and adhere to the Occupational Health & Safety Act, Workplace Safety Insurance Board Act (WSIA), Human Rights and Employment Standards Act;
  • Participate in annual health & safety training provided by the YWCA;
  • Attend and participate in staff/team meeting;
  • Perform other duties as required.

NECESSARY TRAINING:

  • Non Violent Crisis Intervention (NCI)
  • Annual (All YWCA Employees)
    ;:


  • WHMIS

  • Annual (All YWCA Employees)
    ;:
  • Health and Safety Training
  • Provided by the YWCA;
  • Accessibility for Ontarians with Disabilities
  • Provided by the YWCA
    ;:
  • Other training as required.

Qualifications

  • Must have postsecondary education in Social Work/Social Services or related field;
  • Committed to advocating for and empowering women;
  • Experience working with marginalized women;
  • Proven experience in crisis management and deescalation techniques;
  • Knowledge of social housing and shelter system in Hamilton;
  • Experience working in a diverse community or setting;
  • Excellent verbal, written, organizational and time management skills;
  • Good knowledge of community resources;
  • Integrated feminist, antiracist/antioppressive analysis;
  • Ability to work from a trauma informed practice;
  • Must be flexible; able to cover weekend shifts in the event of no coverage;
  • Bilingual English/French or other languages an asset;
  • Non Violence Crisis Intervention Certification a strong asset;
  • ASIST Certification a strong asset;
  • Must provide a current Vulnerable Sector Police Check or willingness to obtain at own cost;
  • Must have current Standard First Aid Certificate or willingness to obtain (holders of an Emergency First Aid Certification will be required to recertify under the Standard First Aid designation);
  • Attend and participate in mandatory training such as but not limited to WHMIS, Non Violent Crisis Intervention Training (NVCI).
  • As part of _
    _YWCA Hamilton__'s commitment to Access and Equity, we strive to represent the diverse communities that we serve. Individuals who are women, First Nations, Métis, immigrant, refugee, LGBTQ2S+; individuals with disabilities; and individuals from racialized commun

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