Bilingual Transaction Processing Administrator - Laval, Canada - Recrute Action Inc.

Description

Bilingual Transaction Processing Administrator

Are you looking for a stimulating and dynamic job? Would you like to be part of a team that believes in your potential and part of a great company that will help you advance in your career? This is the job for you We are currently looking for (20) Bilingual Transaction Processing Administrators for one of our clients in the insurance industry.

What is in it for you:
Hourly salary of $29.19.
12-month contract.
Full-time hours per week).
Work schedule from 9:00 a.m. to 5:00 p.m.
Hybrid work: 3 remote days, 2 office days (on Tuesdays and Wednesdays).
Opportunity to work in a dynamic and professional environment.
Join a passionate and inclusive team of professionals.

Responsibilities:
Accurately and promptly reviews and processes incoming transactions.
Delivers excellent service to both internal and external clients through various communication channels such as emails, phone calls, or correspondence. Responds to inquiries by conducting thorough research and analysis, identifying the most effective solution, and accurately processing necessary operations.
Collaborates with teams in different offices to manage dynamic work volumes and meet service standards.
Maintains a positive attitude while actively seeking solutions to problems.
Contributes to enhancing service efficiency by proposing and implementing process improvements.
Effectively collaborates with other departments within Disbursement services.

What you will need to succeed:
Bilingual in English and French (spoken and written).
College diploma or relevant work experience.
Ability to work independently with minimal direct supervision.
Entrepreneurship, initiative, and attention to detail.
Strong interpersonal skills and verbal and written communication skills.
Organizational skills and ability to multitask.
Excellent customer service skills.
Resilience and sense of adaptation.
Solid problem-solving and decision-making skills.
Attention to detail.
Basic numeracy and mathematical skills.
Basic computer skills.
Demonstrated decision-making skills.
Ability to work in a fast-paced environment.
Ability to respond positively and constructively to challenges and opportunities.
Self-starter with excellent initiative and attention to detail.
Experience in working in a fast-paced environment.
Consistently responds to challenges and opportunities in a positive and productive manner.

Why Recruit Action?

Recruit Action (agency permit: AP-) provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.

# MFCJP ; MFCJP

Job Types: Full-time, Fixed term contract
Contract length: 12 months

Salary: $29.19 per hour

Expected hours: 37.50 per week

Benefits:
Work from home
Schedule:
8 hour shift
Day shift

Application question(s):
Are you comfortable working a hybrid schedule, with 3 days in the office?

Education:
DCS / DEC (required)

Experience:
Banking: 1 year (required)
Processing transactions: 1 year (preferred)

Language:
French (required)
English (required)

Work Location: Hybrid remote in Laval, QC H7N 3Y9