Guest Service Agent - Victoria, Canada - SpringTide Whale Watching

SpringTide Whale Watching

Verified Company

Victoria, Canada

6 days ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Summary

Full time May 1 through to September 30

Key areas of responsibility:

Sales (in person, on telephone & online) of various Whale Watching Tours and Charters
Social Media postings
Taking of reservation details accurately and legibly
Providing a high level of Customer Service
Passenger checkin, in office and offsite, downtown Victoria
Opening & Closing of office
Professionally presented sales visits to local tourism outlets, hotels & local businesses

Rewards and benefits of this position:

Increase skills in sales techniques, office administration, computer, and social media
Learn from a Management Team with over 30 years of operations in the Tourism Industry
Spend your day in a worldclass indoor/outdoor environment with an experienced, passionate and professional crew
Meet people from all over the world in an office overlooking Victoria's vibrant Inner Harbour

The successful applicant will have a motivated and outgoing personality well suited to the Customer Service role.

Required Education, Skills and Qualifications

We are looking for individuals with:

Proven sales skills and experience in providing high-level Customer Service
Excellent written, verbal and presentation skills
A professional demeanor and appearance
Multitasking skills and the ability to prioritize responsibilities efficiently in an exciting fastpaced environment
A desire to be a team player, communicating positively and clearly
Flexibility in scheduling some weekend and evening work expected

Job Types:
Full-time, Part-time, Seasonal

Pay:
From $19.00 per hour

Schedule: