Call Center Representative - Mississauga, Canada - Ontario Smart Energy

Ontario Smart Energy
Ontario Smart Energy
Verified Company
Mississauga, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description
We are searching for an Inbound evening shift customer service call representative to join our team. Grow your career as a Full-Time Inbound call center representative. A call centre representative is a phenomenal way of gaining and developing new knowledge, experience, and skills.

  • Ontario Smart Energy is one of the fastestgrowing HVAC companies in Ontario. We offer simplified and reliable home improvement solutions for heating and cooling systems, water and air treatment products and lots more. Our products are designed to keep homes comfortable and energyefficient._
  • Our mission at Ontario Smart Energy is to provide highefficiency energy products and worldclass customer service at affordable prices for every home in Ontario, one customer at a time. Join our Team and Grow with Us_

What we offer:


  • Communication and skills training
  • Opportunity for growth and development
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We offer Hourly base + Commission:

  • Full-Time Position
  • 40 hours a week
  • Flexible work Experience and schedule

Skill Requirements

  • Passionate about customer service. A customercentric mindset
  • Sales oriented
  • Curiosity and perseverance to find win / win solutions. Excellent problemsolving skills.
  • Ability to work Independantly
  • Well spoken
  • Excellent interpersonal and communication skills
  • Professional and courteous manner.
  • Ability to maintain composure during stressful situations.
  • Requiring mínimal supervision.
  • Selfmotivated
  • Motivated to achieve personal and business outcomes.
  • Supports teammates
  • Ability to work in a fastpaced environment

Job responsibilities

  • Responsible for calling leads and customers
  • Being able to schedule bookings with clients
  • Provide a detailed description of our services.
  • Resolving and emerging accuracy and efficiency
  • Responsible for following scripts
  • Meeting quota leads per day
  • Booking daily quotas a day
  • Meeting KPI's

Schedule:


  • Monday-Friday
  • Evening shift 29pm
  • Weekend availability available

Job Types:
Full-time, Permanent


Salary:
$15.50-$17.00 per hour


Benefits:


  • Dental care
  • Extended health care
  • Vision care

Schedule:

  • 8 hour shift

Supplemental pay types:

  • Commission pay

Ability to commute/relocate:

  • MISSISSAUGA, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Are you able to commit to the shift time of 29pm Mon-Fri?

Education:


  • Secondary School (preferred)

Experience:


  • Call center: 2 years (preferred)
  • Customer service: 2 years (preferred)

Work Location:
One location
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