Computer Network Technician - Waterloo, Canada - CarefreeIT

CarefreeIT
CarefreeIT
Verified Company
Waterloo, Canada

3 weeks ago

Sophia Lee

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Sophia Lee

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Description

Durée de l'emploi:
Permanent


  • Langue de travail: Anglais
  • Heures de travail: 37.5 hours per week
  • Education:
  • Expérience:

Education:


  • College, CEGEP or other nonuniversity certificate or diploma from a program of 1 year to 2 years
- or equivalent experience


Work setting:


  • Help desk

Tasks:


  • Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
  • Evaluate and install computer hardware, networking software and operating system software
  • Provide problemsolving services to network users
  • Implement data, software and hardware security procedures
  • Perform data backups and disaster recovery operations
  • Install, maintain, troubleshoot and upgrade Webserver hardware and software
  • Set up local area networks and connections to the Internet
  • Implement network traffic and security monitoring software, and optimize server performance
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Provide business systems, network and Internet support to users in response to identified difficulties

Communication protocols:


  • TCP/IP

Computer and technology knowledge:


  • Device drivers
  • Networking software
  • Networking security
  • Intranet
  • Internet
  • Servers
  • File management software
  • Security software
  • Word processing software
  • Mail server software
  • Communication software
  • MS Office
  • MS Windows
  • Spreadsheet

Transportation/travel information:


  • Own transportation
  • Own vehicle
  • Willing to travel
  • Valid driver's licence
  • Travel expenses paid by employer

Work conditions and physical capabilities:


  • Fastpaced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • Sitting

Own tools/equipment:


  • Cellular phone

Personal suitability:


  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Judgement
  • Organized
  • Team player

Screening questions:


  • Are you available for shift or oncall work?
  • Are you currently legally able to work in Canada?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?

Experience:


  • 1 year to less than 2 years

Workplace information:


  • Remote work available

Health benefits:


  • Dental plan
  • Health care plan
  • Vision care benefits

Financial benefits:


  • Group insurance benefits
  • Mileage paid
  • Registered Retirement Savings Plan (RRSP)

Other benefits:


  • Free parking available
  • Learning/training paid by employer
  • Other benefits
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