Foh Supervisor - Devon, Canada - DEVON GOLF AND CONFERENCE CENTRE

Description

FOH Supervisor/ Evening Shift

Available shifts Monday-Sunday 5 Days a week. Weekends and evening Shift up to 9pm.

Job type - Full time, Permanent

Full Job Description

Devon Golf and CC is looking for a hardworking leader to join our FOH team.

This individual will work with the Food and Beverage Manager to supervise the restaurant FOH operation, delegate tasks, train servers, and keep a high standard of customer service from our restaurant.

Duties/responsibilities will include

• Train severs on Customer Service, Menu, Proper serving techniques
• Continuously ensure that every guest leaves satisfied and happy with their experience. Able to resolve a concern or conflict.
• Ensure that all guests receive a remarkably consistent experience.
• Take the time to effectively learn and memorize new menu items and procedures.
• Manage the floor while on shift this includes ensuring all team members are using proper serving techniques, assisting on the floor with food running, busing, expo and table maintenance.
• Banquet Serving, Managing setting up and tear downs. Delegating Banquet Servers/Bartenders
• Knowledge of Lightspeed POS System-Training staff on system.
• Working with the Food and Beverage Manager and BOH supervisor to maintain flawless execution between restaurant and banquets
• Working with servers on Cash Outs, Opening, Midshift and Closing Duties.

Education/certification requirements include the following:
Pro Serve

First Aid certification is not required but would be an asset. (Optional)

3 Years Hospitality/Bartending Experience (required)

1 Year Leading a team (required)


Benefits:

Gratuity tip out for Banquets


Job Types:
Full-time, Permanent


Salary:
$18.00-$20.00 per hour


Schedule:

• Evening shift
• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Tips

Ability to commute/relocate:

• DEVON, AB: reliably commute or plan to relocate before starting work (required)

Work Location:
In person