Dispatcher - North York, Canada - Seaboard Transport Group

Seaboard Transport Group

Verified Company

North York, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Founded over 55 years ago, the Seaboard Transport Group is a privately-held organization comprised of numerous transport brands across Canada and the United States.

Seaboard is a recognized leader in the Bulk Truckload Industry and the recipient of numerous awards for Customer Service, Safety and Innovation.

The Seaboard Transport Group of Companies has grown by providing excellent service to clients in both the petroleum and chemical industries.

The Seaboard Transport Group of Companies uses continuous improvement ideologies and industry-leading in-truck technology to ensure we consistently deliver reliable and sustainable service.

It is our commitment to transportation excellence that has fueled our growth to become one of North America's largest leading bulk carrier.

As a family owned business the members of the Seaboard Transport Group work together as a unit filled with transportation enthusiasts on the road, on the ground and in the office.

Join us today as we are currently hiring a **Dispatcher

Nights
based in North York, ON.**
Why Choose Seaboard?
Competitive wages
Comprehensive benefit packages
Yearround, stable work
Innovative organization, evolving and growing with the market

Core Job Functions:

Answer incoming calls, handle general inquiries, and forward calls to the appropriate destination
Receive, verify and log customer orders and dips in TMW system
Maintain driver schedules and communicating any variances to management
Schedule loads based on safety, customer service, and load efficiency from the customer information loggeed in the TMW system
Communicate dispatch to drivers (including shift plans, plot plan information, TMW numbers and truck and trailer information.)
Confirm that loads have been delivered ensuring the TMW System updated all delays or changes are to be escalated to operations management
Report all safety and service incidents to Management
While on shift carry the designated phone and provide coverage for afterhours phone calls
Hours of service management
Contribute to and maintain a professional work environment
Support the scheduling of necessary maintenance on equipment, adhering to the required maintenance parameters
Other duties and support as required

Job Requirements:

Post

- secondary education in a related field or equivalent work experience

2+ years' experience in the transportation industry would be considered an asset.
Bulk tank dispatching experience considered an asset

Strong communication skills

Verbal and written
Strong organizational and analytical skills
Experience with TMW is an asset.
Highly functioning within the Microsoft Office suite
Ability to learn new operating systems efficiently
Ability to multitask with a high level of attention to detail and accuracy
Proven ability to deal productively and professionally with internal and external customers
Ability to work in a team environment