Front Desk Agent - Moncton, Canada - Motel 6

Motel 6
Motel 6
Verified Company
Moncton, Canada

1 week ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Work Term:
Permanent

  • Work Language: English or French
  • Hours: 30 to 44 hours per week
  • Education: No degree, certificate or diploma
  • Experience: 1 to less than 7 months

Work setting:


  • Urban area
  • Hotel, motel, resort

Tasks:


  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Investigate and resolve complaints and claims
  • Exchange foreign currency
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Handle wakeup calls
  • Perform light housekeeping and cleaning duties
  • Provide customer service

Computer and technology knowledge:


  • Word processing software
  • Spreadsheet

Security and safety:


  • Criminal record check

Transportation/travel information:


  • Own transportation

Work conditions and physical capabilities:


  • Attention to detail
  • Fastpaced environment
  • Overtime required
  • Standing for extended periods
  • Work under pressure

Personal suitability:


  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Flexibility
  • Judgement
  • Organized
  • Reliability
  • Team player

Screening questions:


  • Are you currently legally able to work in Canada?

Other benefits:


  • Free parking available
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