Employment Resource Centre - Parry Sound, Canada - YMCA of Simcoe/Muskoka

YMCA of Simcoe/Muskoka

Verified Company

Parry Sound, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The opportunity:

In this role, you will:

Be an active participant in Employment Service trisite initiatives
Develop and conduct job search/employment related workshops, information sessions, and other workshops as needed for job seekers and the employer community
Maintain updated knowledge of local, regional, and broader labor market information and know how to access indepth information as required
Identify and develop tools to help customers understand the changing labor market and its impact on the job search process
Conduct and support itinerant services, representing the Employment Service and the YMCA in remote communities
Complete, update, and prioritize all required paperwork, case notes, and documentation in a timely manner, including CaMS and CTS documentation following YMCA privacy and confidentiality standards
Multitask and adapt to evolving government directives
Observe changing needs within existing services and seek creative new opportunities to expand them
Work independently while maintaining team cohesion
Represent Employment Services and the YMCA of Simcoe/Muskoka in accordance with the YMCA personnel policy
Understand the Performance Management model and the Service Quality Standard, consistently meeting, maintaining, and exceeding that standard
Explore, identify, and clarify client interests, abilities, skills, education, and experience in relation to short and longterm career and employment goals
Assess eligibility and suitability of participants for Employment Service programs and services, as determined by service guidelines, providing appropriate, accurate, and specified documentation
Administer and interpret tests to determine interests and skills of customers on a casual basis
Make referrals and assist participants in accessing other services, including education and training opportunities, to best achieve their employment goals
Assess clients' motivation, dependability, and reliability to establish client eligibility for assisted services
Monitor, follow up, and provide support and guidance to all clients throughout the preemployment cycle
Meet or exceed an annually determined quota of "closed" assisted service clients while ensuring quality client/customer service
Prepare job search tools such as cover letters and resumes and make appropriate recommendations to encourage a professional outcome
Contact potential employers to facilitate the development of job placements and other employmentrelated opportunities that meet the needs of clients
Develop and maintain relationships with employers in various industries to ensure successful employment outcomes for participants
Develop placement agreements and track job development activities
Acquire and maintain knowledge about local employers, their businesses, and their hiring preferences
Enable optimal job matches and explore nontraditional avenues for customers to access the labor market, such as job shadowing and mentorship
Determine possible job placements and employmentrelated opportunity matches that align with a client's abilities, transferable skills, and limitations
Initiate, coordinate, and conduct marketing and outreach activities to community agencies, organizations, and employers
Actively participate in business community events to foster and maintain high visibility for the Employment Service and its services
Market clients to appropriate employers and positions

You bring:

Postsecondary education in social services, career counselling, education, or other related field preferred
Knowledge about all aspects of the Employment Service program and the YMCA of Simcoe/Muskoka as a whole
Experience working in an environment where service is being provided to the public, and experience delivering outstanding customer service
Demonstrated indepth knowledge of the job search process, including new and evolving methods of selfpromotion used by job seekers
Knowledge of major online job information and career guidance sources for all major industries and vocations
2 years experience coaching/developing people, either oneonone and/or in a large group setting
Proficient in CaMS (Case Management Solution) or other system, which supports the delivery of client and employer information, is an asset
Proficient in Outlook, MS Word, Power Point, Access, Excel, the internet, and comfortable with new and evolving technologies and social media
Superior facilitation skills with understanding of principles of learning for both youth and adults
Ability to problem solve, work independently and as part of a team and meet deadlines
Ability to maintain confidentiality at all times and manage crisis situations
Demonstrated experience and knowledge working with diverse groups and youth at risk
Strong communication skills both verbal and written
Excellent organizational and time management skills
Commitment to demonstrate strong support and commi