Full Time Night Auditor - Whistler, Canada - Pinnacle Hotel Whistler

Pinnacle Hotel Whistler
Pinnacle Hotel Whistler
Verified Company
Whistler, Canada

1 month ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter


Full time
Description
'''Duties'''

  • Perform night audit duties including checking guests in and out, reconciling accounts, and preparing reports.
  • Provide excellent customer service to guests, addressing their inquiries and resolving any issues that may arise.
  • Handle guest requests and ensure their satisfaction during their stay.
  • Maintain accurate records of guest transactions and interactions.
  • Operate phone systems and handle incoming calls in a professional and courteous manner.
  • Assist with front desk duties as needed.
'''Requirements'''

  • Previous experience in a hotel or hospitality setting is preferred.
  • Strong customer service skills with the ability to handle guest inquiries and complaints effectively.
  • Excellent phone etiquette and communication skills.
  • Ability to multitask and prioritize tasks in a fastpaced environment.
  • Proficiency in using computer systems and software for data entry and report generation.
  • Bilingual or multilingual skills are a plus.

Job Types:
Full-time, Permanent


Salary:
$17.29-$23.60 per hour

Expected hours: 40 per week


Benefits:


  • Dental care
  • Extended health care
  • Onsite parking

Schedule:

  • 8 hour shift
  • Night shift

Experience:


  • Customer service: 1 year (preferred)

Ability to Commute:

  • Whistler, BC V8E 1B1 (required)

Ability to Relocate:

  • Whistler, BC V8E 1B1: Relocate before starting work (required)

Work Location:
In person

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