Full Time Night Auditor - Whistler, Canada - Pinnacle Hotel Whistler
Description
'''Duties'''- Perform night audit duties including checking guests in and out, reconciling accounts, and preparing reports.
- Provide excellent customer service to guests, addressing their inquiries and resolving any issues that may arise.
- Handle guest requests and ensure their satisfaction during their stay.
- Maintain accurate records of guest transactions and interactions.
- Operate phone systems and handle incoming calls in a professional and courteous manner.
- Assist with front desk duties as needed.
- Previous experience in a hotel or hospitality setting is preferred.
- Strong customer service skills with the ability to handle guest inquiries and complaints effectively.
- Excellent phone etiquette and communication skills.
- Ability to multitask and prioritize tasks in a fastpaced environment.
- Proficiency in using computer systems and software for data entry and report generation.
- Bilingual or multilingual skills are a plus.
Job Types:
Full-time, Permanent
Salary:
$17.29-$23.60 per hour
Expected hours: 40 per week
Benefits:
- Dental care
- Extended health care
- Onsite parking
Schedule:
- 8 hour shift
- Night shift
Experience:
- Customer service: 1 year (preferred)
Ability to Commute:
- Whistler, BC V8E 1B1 (required)
Ability to Relocate:
- Whistler, BC V8E 1B1: Relocate before starting work (required)
Work Location:
In person
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