Collision Centre Administrator - Oakville, Canada - AWIN-Mercedes-Benz Oakville Collision Centre

AWIN-Mercedes-Benz Oakville Collision Centre

Verified Company

Oakville, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

How would you like to work with one of Canada's most prestigious and well respected automotive groups? Join Auto World Imports Network

Headquartered in Thornhill Ontario, we are a premier network of 22 luxury automobile dealerships as well as 3 state of the art collision centres in the Greater Toronto Area.

Our company values its customers and employees and is invested in principles for success. We value doing business with integrity and adhere to the highest ethical standards.

Our
Mercedes-Benz Oakville Collision Centre i
s looking for a Collision Centre Administrator** to join our amazing team

Job Purpose
The Collision Centre Administrator accepts and directs incoming calls, takes detailed messages, and provides basic information to callers.

S/he is the Body Shop's front-line contact with the public and administrative coordinator and must represent the body shop in a professional, and friendly manner at all times.

Responsibilities

Accepts all incoming calls.
Communicate with callers in a professional, friendly and efficient manner.
Communicate messages to the appropriate parties in a timely manner.
Provide basic information to callers who have general inquiries.
Prepare and update customer files.
Obtain customer's written approval on all repair orders at the time of the writeup or when closing additional addon sales.
Close repair orders.

Qualifications

High school diploma or equivalent.
Experience working in a Body Shop is an asset.
Ability to effectively manage time, meet deadlines and complete all assigned tasks.
Proven organizational skills.
Excellent customer service skills: both written and verbal.
Ability to work in a team and independently.
Sound understanding of all automotive functionalities.
Experience using Mitchell on Demand, Audatex and MS Office.
Must speak clearly on the telephone and convey an image of professionalism
Must have an enthusiastic and outgoing personality.
Must be able to convey messages to employees clearly and quickly.
Professional business attire (refer to Auto World Imports Dress code policy).

Personal Attributes
-
Passion, motivation, focus and leadership skills

Results focused approach
Team player
Strong communication skills both written and verbal
Ability to influence, negotiate and mediate effectively
Strong attention to detail
Ability to maintain confidentiality and professionalism
Excellent interpersonal and team building skills
Strong time management and organizational skills
Honest, courteous and able to demonstrate strong work ethics
Driven and ability to work with minimum supervision

Benefits
We offer competitive salaries and generous benefits

Excellent Group Benefits package
Group RRSP Contribution program
Work/life balance
Training and support programs
Boot and tool allowance
Tuition reimbursement program
Corporate support
Mentorship and development
Unlimited careers opportunities within our automotive group

APPLY FOR A REWARDING CAREER TODAY
We thank all applicants for their response; however only those considered for an interview will be contacted.

AWINHP