Operations Supervisor - Montreal (administrative region) - Laurentide Controls ltd
Description
Join the largest automation and reliability solutions provider in our territory. Discover what we can offer you and be the voice that fosters innovative ideas to help industry thrive in Eastern Canada.
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The Control Valve Operations Supervisor is responsible for the quality of customer deliverables through the team of technicians under their supervision. They ensure the team operates efficiently while complying with health and safety (HSE), quality, and environmental standards, and that established procedures are followed within a continuous improvement framework. They also perform any other related duties required by the position.
WHAT YOU BRING TO THE TABLE
Ensure the quality of client deliverables by leading a team of control valve technicians.
Ensure the team operates efficiently while complying with health and safety (HSE), quality, and environmental standards, within a continuous improvement mindset.
Work closely with the Director, Safety Valve Supervisor, internal and external sales teams, Asset Managers, Planner, Shutdown Manager, and customers to meet all stakeholder needs.
Plan, organize, coordinate, and supervise shop and field technicians across Kirkland, Saguenay, and future sites.
Implement and ensure adherence to required quality standards for all mandates.
In collaboration with planning, assess current and future workload to forecast resource utilization and hiring needs.
Participate in recruitment, hiring, and onboarding of new employees.
Approve time and expense submissions for team members.
Assess tooling and personal protective equipment (PPE) needs to ensure safe execution of work.
Ensure Laurentide Controls' health and safety policies and other corporate policies are understood and properly applied.
Manage vacation and leave schedules to maintain adequate service levels.
Implement and follow up on employee performance reviews.
Support and develop competency plans for technicians.
Identify and develop future leaders and plan succession to maintain sufficient senior expertise.
ESSENTIAL SKILLS AND QUALIFICATIONS FOR SUCCESS
Strong ability to develop and communicate clear plans aligned with objectives.
Strong focus on internal and external customer satisfaction.
Ability to work under pressure.
Leadership, teamwork, accountability, autonomy, and energy.
Experience managing personnel (an asset).
Experience in control valve repair services.
Excellent interpersonal skills.
Desire to learn, grow, and take on new challenges.
Passion, integrity, and a strong desire to make a positive and measurable impact.
Bilingualism in English and French, spoken and written (an asset)
ABOUT LAURENTIDE
Laurentide's purpose is To Help Industry Thrive in Eastern Canada. More than words, our values compel us to think differently, act with integrity, and shape our future through what we do every day. Guided by Customer Centricity, Collaboration, People Matter, Hunger & Passion, Health, Safety & Environment, and Trust & Reliability, we work together to Empower People. Advance Industry.
In accordance with Bill 96, this position requires English proficiency to serve Atlantic Canadian customers and interact with U.S.-based suppliers to ensure effective communication and operational efficiency.
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