- Track payment status of outstanding reimbursements and follow up on uncollected amounts with providers and claimants (main contact of communications is by phone).
- Respond to provider/claimant requests of a clerical nature, including providing additional documentation or proof of payment.
- Perform ancillary functions, such as producing tax receipts and setting up payment arrangements with debtors.
- Register and apply cash receipts (checks and wires) to claims or Global Excel's account for out-of-pocket coverages.
- Perform other administrative tasks as needed.
- College diploma or equivalent.
- 3-5 years of relevant experience.
- Attention to detail and high level of accuracy.
- Working knowledge of MS Office (Excel, Word, PowerPoint, Outlook) and Internet.
- Excellent verbal and written communication skills in French and English.
- Database and systems knowledge.
- Competitive vacation package;
- An extensive benefit package that includes health (100%), dental, life and travel insurance, as well as a retirement savings plan;
- A flexible and supportive work environment offering several benefits such as on-call doctors, on-site Bistro, and much more;
- A company wellness program that includes an on-site gym, opportunities to participate in fitness classes, discounts at local businesses as well as "lunch-and-learns" on various topics linked to health and wellness
- Many opportunities for advancement, development and financial assistance to employees who wish to continue their education.
Collections Specialist - Sherbrooke, Canada - Global Excel Management Inc
Description
Job Description
Are you a person who enjoys helping people? Are you interested in working in a multilingual, dynamic and friendly environment that encourages personal and professional development? We would love to meet you
As a Collections Specialist in the Finance team, you'll be following up routinely on monies due and documenting progress of recoveries in claims. In addition, the Collections Specialist monitors the automated process to run smoothly and escalates errors in claims and unrecoverable amounts for analysis. This position requires attention to detail, perseverance and a strong desire for resolution of sums due.
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