front desk clerk, hotel - Lunenburg, Canada - Smuggler's Cove Inn

    Smuggler's Cove Inn
    Smuggler's Cove Inn Lunenburg, Canada

    2 weeks ago

    Default job background
    Description
    • Durée de l'emploi: Permanent
    • Langue de travail: Anglais
    • Heures de travail: 35 hours per week
    • Education:
    • Expérience:
    • Education

    • Secondary (high) school graduation certificate
    • Tasks

    • Register arriving guests and assign rooms
    • Resolve complaints and claims
    • Provide information on hotel facilities and services
    • Provide general information about points of interest in the area
    • Process guests' departures, calculate charges and receive payments
    • Maintain an inventory of vacancies, reservations and room assignments
    • Answer telephone and relay telephone calls and messages
    • Assist clients/guests with special needs
    • Provide customer service
    • Experience

    • Experience an asset
    • Support for persons with disabilities

    • Participates in a government or community program or initiative that supports persons with disabilities
    • Offers mentorship, coaching and/or networking opportunities for persons with disabilities
    • Provides awareness training to employees to create a welcoming work environment for persons with disabilities
    • Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
    • Support for newcomers and refugees

    • Participates in a government or community program or initiative that supports newcomers and/or refugees
    • Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
    • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
    • Offers mentorship programs that pair newcomers and/or refugees with experienced employees
    • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
    • Support for youths

    • Participates in a government or community program or initiative that supports youth employment
    • Offers mentorship, coaching and/or networking opportunities for youths
    • Provides awareness training to employees to create a welcoming work environment for youths
    • Support for Veterans

    • Offers mentorship, coaching and/or networking opportunities for Veterans
    • Provides awareness training to employees to create a welcoming work environment for Veterans
    • Supports Veterans in translating their military skills and experience into the language of the civilian job market
    • Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.)
    • Support for Indigenous people

    • Participates in a government or community program or initiative that supports Indigenous people
    • Offers mentorship, coaching and/or networking opportunities for Indigenous workers
    • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
    • Support for mature workers

    • Participates in a government or community program or initiative that supports mature workers
    • Provides staff with awareness training to create a welcoming work environment for mature workers
    • Offers mentorship, coaching and/or networking opportunities for mature workers
    • Supports for visible minorities

    • Participates in a government or community program or initiative that supports members of visible minorities
    • Offers mentorship programs that pair members of visible minorities with experienced employees
    • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities