Sales Development Representative - Vancouver, Canada - SkyHive

Description

What You Can Expect
All SkyHivers are rewarded with truly unique professional experiences. We work hard and are passionate about our mission and our customers.

We support each other and work in a highly collaborative, engaging environment to make a positive impact on the world.

We encourage you to reach out to any SkyHive employee to hear their experiences first-hand.

We hold ourselves accountable for helping you reach your career goals in a truly supportive environment, valuing diversity in all its forms.

We love adding new perspectives and appreciate those who ask questions to challenge assumptions, explore new directions, and improve what we've already built.

People evolve and so do companies - we reflect this in how we assemble and grow our team. We support an environment in which every person can bring their full, authentic selves to work.


The Opportunity

As a Sales Development Representative, your role is to lay the foundation for our Sales team by engaging with new and existing customers and channel partners (e.g., consulting firms).

You are a brand ambassador for SkyHive acting as the foundational entry-point for our customers, guiding them through their initial interactions with our Sales teams.

The Sales Development Representative is responsible for a variety of tasks, depending on the needs of the Sales team and the channel partner they support.

The Sales Development Representative performs general administrative duties such as setting up meetings, maintaining CRM, and actioning requests from customers and/or the sales team.

What You Will Do

• Manage and action a high volume of inbound and outbound communications to support the channel partner (e.g., consulting firm) and/or the customer
• Assist sales team with scheduling internal and customer meetings
• Complete administrative work like uploading contracts, setting up new customers in Sharepoint, and processing order forms
• Enter, update, and maintain daily activity in CRM (currently HubSpot; moving to Salesforce)
• Provide support to sales team with sales forecasting and reporting
• Provide assistance and fulfill any product or pricing inquiries from the customer
• Assist sales team with proposals or sales presentations as required
• Be accountable for achieving your Objectives and Key Results (OKRs) that align to the company OKRs

What You Will Bring

• College Diploma in Business, Marketing or a related field.
• Minimum of 1 year experience in a customer success, sales or marketing role.
• Alignment with SkyHive's Mission and Purpose (can research it online).
• An analytical thinker who can see trends across vast amounts of data
• A self starter who can diagnose inefficiencies and optimize processes to maximize results
• Transparent communicator and seeks out coaching and feedback
• Egoless.
• Good interpersonal skills and communication with all levels of management
• Able to multitask, prioritize, and manage time efficiently including a strong attention to detail
• Willingness to work offhours to serve global customers across many timezones

What We Offer

• Competitive compensation
• Stock Options
• Three weeks' paid vacation, paid holidays and birthday leave
• Comprehensive health benefits package
• Retirement savings with employer match
• Paid & unpaid volunteer time off
• Opportunity to get your foot in the door of a fastgrowing tech company
• Collaborative team environment
• Professional development assistance program
• Social Impact Organization with Certified B-Corp Status
• Opportunity to explore other departments as training and career continues

About SkyHive

At SkyHive, our purpose is to democratize labor opportunities around the world so that we can all benefit from a more capable workforce and a more efficient global economy.

We've built the world's only Quantum Labor Analytics platform to optimize human economies in real time for companies, communities, and countries.

Essential for digital transformation, our platform informs and benefits the entire job cycle from the individual worker to the corporation to the global economy.

By marrying economic theory with workforce modeling and human analytics, we illuminate the reskilling journey and provide customers with a capable and future-proof workforce that closes the skills gap with speed and efficiency unleashing human potential for individuals, organizations, and governments.

Recognized as a top start-up by Forbes, Startup Grind, and C100, SkyHive is an award-winning AI technology that deepens our understanding of labor markets, workforces and individuals, enabling new ways of acquiring, developing and engaging talent.

Equal Opportunity
SkyHive is proud to be an Equal Opportunity Employer and is committed to a diverse and inclusive workplace.

We believe that a successful organization is one that celebrates its employees for who they are, who they love, and the unique lens through which they experience the world.

SkyHive does not discriminate