No more applications are being accepted for this job

Bilingual Customer Service Specialist - Mississauga, Canada - Cadel

Cadel Mississauga, Canada

1 month ago

Full time

Description

Job Description

Cadel, Canada's leading distributor of parts and accessories for diesel engine and heavy equipment markets is currently seeking a Bilingual (EN/FR) Customer Service Specialist for our Mississauga, Ontario office.

Our customer service team take pride in providing excellent service and they have strong knowledge of various parts and equipment. They offer advice, support, are friendly, resourceful, and have excellent product knowledge

In this key role, you will:

Process orders and respond to customer inquiries in a courteous and professional manner by phone and email (high volume)
Manage product returns, providing all appropriate information to ensure a smooth and accurate process
Respond to customer inquires by looking up parts, inventory levels, pricing, etc. via the WMS; while keeping a record of any lost sales and the reasons
Work closely with the management and sales team to drive efficiencies, ensure policies are upheld, and improve business processes in order to meet growing market demands
Become a product and solutions expert We will equip you to answer product, pricing and shipping questions quickly and confidently
Develop long term, productive relationships with customers to respond to and anticipate their needs including upselling relevant products
Special projects and all other duties as assigned

Qualifications

To join our team, you need:

Ability to communicate in both English and French, written and verbally, as you will be speaking to customers and colleagues across Canada
2+ years of experience in a customer service role, or similar
Strong sense of organization and excellent customer service skills
Proficiency in Microsoft Office Suite (intermediate-level knowledge)
Ability to effectively address customer concerns and diffuse situations as they occur
Knowledge of the heavy vehicle parts market or relevant experience is considered an asset

#UAPCENTRAL

#LI-KM1

Additional Information

UAP is a diverse community that promotes inclusion and respect. The sum of our individual differences, experiences, knowledge, self-expression, unique capabilities, and talents, represents the richness of our culture. During the selection process, let us know if you need any accommodations. This information will be kept entirely confidential and will only be used to ensure you have a fair and pleasant experience with us

We will contact you as soon as possible if we think we have the hat for you

Patient Services Specialist

6 days ago

MCKESSON Mississauga, Canada

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you a ...
Specialist(e) Service Client

3 weeks ago

McKesson Mississauga, ON, Canada

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you a ...
Bilingual Patient Services Specialist

1 week ago

MCD McKesson Canada Corporation / La Corporation McKesson Canada Mississauga, Canada Full time

The Patient Services Specialist is an integral part of the Patient Services team, responsible for the coordination and delivery of services related to the patient support programs offered by McKesson Specialty. The role involves interactions with patients, insurance companies, ph ...
Advisor Services Specialist

3 weeks ago

Investment Planning Counsel Mississauga, Canada

Mississauga, ON · Investment Planning Counsel (IPC) est l'une des entreprises indépendantes de gestion de patrimoine qui connaît la croissance la plus rapide au Canada. Nous sommes des gens provenant de divers horizons, mais qui travaillent tous à un même objectif : aider des con ...
Customer Service Specialist

3 weeks ago

Dr. Oetker / Cameo Mississauga, Canada

Customer Service Specialist · Mississauga | Full Time | Permanent · Since our beginnings at Dr. Oetker, we have been breaking new ground. With pizza, cake, and desserts, as well as digital platforms and services – quality and an innovative spirit set us apart. · What awaits yo ...
Customer Service Specialist

4 days ago

IMGadgets™ Mississauga, Canada

Customer Care Specialist - On-site only · Perks · Competitive Salary - $40,000 - $43,000 · Performance Bonus · Extended Health Benefits · Paid Vacation · Vacation Pay · Free Parking · Job Summary · We are seeking a motivated and detail-oriented Customer Service Representative to ...
Service Controls Specialist

5 days ago

Carrier Mississauga, Canada Full time

Country: · CanadaLocation: · LOC Burnside Court – Unit 1, Mississauga, ON , L5T 2T5, CanadaService Controls Specialist · Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business ...
Service Controls Specialist

1 hour ago

Carrier Mississauga, Canada Full time

About this role · Under general supervision, performs preventive maintenance, repair, installation and commissioning of building automation control systems. This person is accountable for high customer satisfaction levels through direct, onsite client interaction. May also assist ...
IT Specialist, Division Services

2 weeks ago

Mattamy Homes Mississauga, Canada Full time

Location: · Mississauga, Ontario · Company: · Mattamy Homes Canada · Department: · Information Technology, GTA LowriseDivision · Employment Type: · Full-Time · Reports to: · IT Manager, Division Services · When it comes to forward-thinking homebuilding and thoughtfully planned co ...
Customer Service Specialist

4 days ago

Baxter Mississauga, Canada Full time

This is where you save and sustain lives · At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves out ...
Associate Financial Service Specialist/Associate Financial Advisor

2 weeks ago

CIBC Mississauga, Canada Temps plein

Nous bâtissons une banque axée sur les relations pour un monde moderne. Nous recrutons des professionnels talentueux et passionnés qui ont à cœur de faire ce qu'il faut pour nos clients. · À la Banque CIBC, nous misons sur vos forces et vos ambitions pour vous donner le pouvoir ...
Field Service Specialist

3 weeks ago

Cummins Inc. Mississauga, Canada

**Field Service Specialist** · **Description** · Nous recherchons un Technicien de service routier de talent, pour rejoindre notre équipe Accelera by Cummins pour la ville de Québec et les environs. · **Dans ce rôle, vous aurez un impact des manières suivantes**: · - Fournit un s ...
Field Service Specialist

2 weeks ago

Cummins Inc. Mississauga, Canada

**Field Service Specialist** · **Description** · Nous recherchons un Technicien de service routier de talent, pour rejoindre notre équipe **Accelera by Cummins** pour la ville de Québec et les environs. · **Dans ce rôle, vous aurez un impact des manières suivantes**: · - Fournit ...
HR Services Specialist

3 weeks ago

Staples Canada Mississauga, Canada

: · **À propos de nous** · Staples/Bureau en Gros est l'Entreprise du travail et de l'apprentissage; nous sommes des partenaires dynamiques et inspirants pour nos clients et les collectivités dans lesquelles nous vivons. Chez Staples/Bureau en Gros, nous inspirons les gens à tra ...
Service Consignment Specialist

3 weeks ago

Nikon Canada Inc. Mississauga, Canada

Position: Service Consignment Specialist · Company: Nikon Canada Inc. · Code: · Location: Mississauga, Ontario · Employment Type: Full Time/Permanent · Overview of Position: · The Microscope Solutions Division (MS) of Nikon Canada is seeking a Service Consignment Specialist repo ...
Online Services Specialist

3 weeks ago

Nikon Canada Inc. Mississauga, ON, Canada Full time

Position: Service Consignment Specialist · Employment Type: Full Time/Permanent · The Microscope Solutions Division (MS) of Nikon Canada is seeking a Service Consignment Specialist reporting to the Service Manager, Microscope Solutions. The incumbent will primarily be responsib ...
Senior IT Service Specialist

6 days ago

CorGTA Inc. Mississauga, Canada

Role: Senior IT Service Specialist (MS In-Tune) · Location: Mississauga, ON (5 days per week in office) · Salary: $100,000 CAD base + 3 weeks vacation + RRSP matching (eligible for discretionary bonus after 12 months with the company) · Role Description: As a Senior IT Service Sp ...
Customer Service Specialist

1 day ago

IMGadgets™ mississauga, Canada

Customer Care Specialist - On-site only Perks Competitive Salary - $40,000 - $43,000 Performance Bonus Extended Health Benefits Paid Vacation Vacation Pay Free Parking Job Summary We are seeking a motivated and detail-oriented Customer Service Representative to join our team. The ...
Field Service Specialist

3 weeks ago

Sulzer Ltd Mississauga, ON, Canada

Field Service Specialist / Technician - Full Time - Mississauga , Canada · At Sulzer, you are in charge of your career and continued development. Take the opportunity to broaden your skills by seeking new roles that reflect your experience. Create your own impact by building sol ...
Field Service Specialist

3 weeks ago

Sulzer Mississauga, ON, Canada

Water-E583 · Field Service Specialist / Technician - Full Time - Mississauga, Canada · At Sulzer, you are in charge of your career and continued development. Take the opportunity to broaden your skills by seeking new roles that reflect your experience. Create your own impact by ...