Appointments Clerk - Toronto, Canada - Sunnybrook Health Sciences Centre
Description
We currently have a Regular Full-time opportunity for an Appointments Clerk in the Medical Imaging Department at our Bayview Campus.
Summary of Duties
- Schedules patients for a variety of medical imaging procedures and exams.
- Performs telephone and reception duties at primary public and workroom locations.
- Greets, receives, instructs and directs patients, relatives, visitors and hospital staff.
- Obtains primary patient demographics, OHN or third party billing information from patients as required
- Followsup with scheduling contacts, nursing personnel, physicians and/or others to obtain missing information and to correct scheduling errors.
- Assists designated personnel to expedite request for verbal or Stat result requests
- Filing/sorting/faxing of reports as required
- Data entry in relevant information systems as required
- Other clerical duties as required
Qualifications/Skills
- OSSGD or equivalent as recognized by the Ontario Ministry of Education
- Postsecondary jobrelated course and recent related experience preferred
- Demonstrated understanding of medical implications related to scheduling of procedures & exams
- Typing 40 net w.p.m. with maximum 5% error rate or keyboarding at 106 net keystrokes per minute required
- Demonstrated understanding of medical and radiology terminology an asset
- Demonstrated effective organizational and time management skills
- Demonstrated good interpersonal and communication skills
- Demonstrated outstanding flexibility and excellent customer service
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